- Friendly's (Br Foods & 3 Scoops Hospitality) (Baltimore, MD)
- The Guest Experience Manager is Responsible and Accountable for: Responsibilities: + Manage daily restaurant operations with a focus on flawless execution, ... increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. + Revenue Control- achieve… more
- Sage Hospitality Group (Baltimore, MD)
- …group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. + Coordinate and ... a timely and professional fashion to ensure a quality guest experience . + Implement emergency training and...or equivalent ** Experience ** Minimum two years previous experience as a front desk supervisor or… more
- Compass Group, North America (Baltimore, MD)
- …details upon interview. + Requirement: Administrative support, office clerical, and guest concierge experience required. *Internal Employee Referral Bonus ... "problem" reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain communication...+ Performs any special assignment deemed by the GM, Guest Services manager , or Manager … more
- Marriott (Linthicum, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Hunt Valley, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...related major; 2 years experience in the guest services, front desk, housekeeping, or related… more
- Aimbridge Hospitality (Hanover, MD)
- Job Summary The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality ... as well as supervising the entire Housekeeping Department including rooms front /back of house public areas and laundry. Management-level associates are expected… more
- Sonic Drive-In (Baltimore, MD)
- …Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience + Manage opening and/or closing duties + Handle and ... **Position:** **General Manager /Operating Partner** **Immediate Supervisor:** Market Supervisor/Multi-Unit Supervisor **Status:**...properly escalate guest issues/concerns + Handle and properly escalate employee issues/concerns… more
- Sonic Drive-In (Baltimore, MD)
- …shift + Lead and manage drive-in operations during shift to provide an optimal guest experience + Manage staffing levels during shift + Perform opening and/or ... **Position:** **Assistant Manager ** **Immediate Supervisor:** General Manager /Operating Partner...closing duties + Handle and properly escalate guest issues/concerns during shift + Handle and properly escalate… more
- Cracker Barrel (Bel Air, MD)
- …our managers get trained and equipped to be role models of the employee and guest experience . At the center of both experiences, they receive care, guidance, ... - and career - you crave.** **WHAT YOU'LL DO** As a Restaurant Associate Manager , you'll combine your passion for people and restaurant management skills to deliver… more
- Aimbridge Hospitality (Baltimore, MD)
- …meetings as required by management. + Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As ... disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am)....Responsibilities QUALIFICATIONS: + At least 1 year of progressive experience in a hotel or a related field required.… more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...our kitchens. Our GOTOs are the liaison between the front of the house and heart of the house.… more
- Silver Diner Development, LLC (White Marsh, MD)
- …work in both the front and the heart of the house and experience the entire operation. They support the dishwashers and cooks to keep stations stocked with ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Sonic Drive-In (Baltimore, MD)
- …restaurant general manager (QSR preferred) + Preferred - Multi-unit supervisor experience + Knowledge/Skills + Knowledge of federal, state, and local labor and ... Job Duties:** + Supervise, lead, train, and coach drive-in teams regarding guest service, operations, and financial goals + Recruit, interview, hire, onboard, train,… more
- Silver Diner Development, LLC (Baltimore, MD)
- …work in both the front and the heart of the house and experience the entire operation. They support the dishwashers and cooks to keep stations stocked with ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- Marriott (Baltimore, MD)
- …by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest , etc. Guide guests through the dining rooms and provide ... seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of… more
- Aimbridge Hospitality (Linthicum Heights, MD)
- …concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle ... Responsibilities QUALIFICATIONS: + High School diploma or equivalent and/or experience in a hotel or a related field preferred....all keys and assignment sheets to the Housekeeping or Front Office. + Complete daily assignment check list and… more
- Aimbridge Hospitality (Linthicum, MD)
- …concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle ... Responsibilities QUALIFICATIONS: + High School diploma or equivalent and/or experience in a hotel or a related field preferred....all keys and assignment sheets to the Housekeeping or Front Office. + Complete daily assignment check list and… more
- Silver Diner Development, LLC (Baltimore, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...our kitchens. Our GOTOs are the liaison between the front of the house and heart of the house.… more