- IHG (Los Angeles, CA)
- …**FINANCIAL RETURNS** + Explain and promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and ... activities. **PEOPLE** + Promote teamwork and quality service through daily communications and coordination with other departments. **GUEST EXPERIENCE** + Respond appropriately to guest complaints. Inform the supervisor of major problems, complaints,… more
- Marriott (Los Angeles, CA)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete… more
- Marriott (West Hollywood, CA)
- …questions, or concerns. Contact appropriate individual or department (eg, Engineer, Bellperson , Housekeeping) as necessary to resolve call, request, or problem. ... Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks.… more
- Marriott (West Hollywood, CA)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete… more