- VCA Animal Hospitals (Los Angeles, CA)
- ** Call Center Agent - VCA West Los Angeles** **Pay Rate:** $20-$24/hour (based on experience) At **VCA Animal Hospitals** , our mission is simple: your pet's ... compassionate care for their pets. We're seeking a **personable, professional, and service-oriented Call Center Agent ** to join our team and help us bring… more
- Sedgwick (Los Angeles, CA)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey...established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as… more
- Intuit (Woodland Hills, CA)
- …**Does This Sound Like You?** + Can you listen to a sales call and immediately understand why a customer converted-and precisely which conversation behaviors ... sales calls from those that underperform? + Can you take subjective call patterns and translate them into a scalable, data-driven framework that shapes… more
- Providence (Santa Monica, CA)
- …Service Line Executive Director of Women's Health at Providence St. John's Medical Center (Santa Monica), you will report directly to the Ministry Chief Nursing ... healthcare economics, regulatory compliance, and ethical practice guidelines. + **Change Agent :** Proven ability to conceptualize and implement new service delivery… more
- Guidehouse (El Segundo, CA)
- …+ 0-2+ years working within the following sectors: healthcare, insurance, business, finance, call center or customer service. + Working knowledge can be of ... - 5:00 PM PT_** **_This position is for an agent who will be receiving incoming calls and making...all business-related requests and correspondence from patients. + Minimum call requirement for self-pay representatives is 75 calls a… more
- Brookfield Properties (Los Angeles, CA)
- Location Wells Fargo Center - 333 S Grand Ave, Suite 300 Job Description We are seeking a technically adept and customer-focused professional to join our Service ... and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow. + Provide extensive hardware and...an IT support role. + Experience working in a call queue environment is a plus. + Familiarity with… more