- Michaels (Glen Burnie, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-GLEN BURNIE, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Timonium, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Annapolis, MD)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Nordstrom (Lanham, MD)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- CACI International (Fort Meade, MD)
- …clearance + Minimum of a high school diploma + 9 years' SIGINT Collection Manager experience + military or customer -specific training. + Degrees reduce ... Collection Manager Job Category: Science Time Type: Full time...in this position; you need to have collection management experience in signals intelligence (SIGINT) collection and analysis. This… more
- Under Armour, Inc. (Annapolis, MD)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- CACI International (Annapolis Junction, MD)
- Customer Facing Senior Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... by the Washington Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its Maryland customers. **What… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Acosta Group (Baltimore, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** BALTIMORE, Maryland, 21201 **Ref #:** 65863 **Function:** Merchandising ... Paid Time Off (PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory & surrounding area they are… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- PagerDuty (Baltimore, MD)
- …at PagerDuty, discover opportunities, and sign-up for job alerts! The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder ... functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer . +...a seamless experience on behalf of the customer . + Prepare and facilitate business review meetings, training… more
- RedSeal (Baltimore, MD)
- Customer Success Manager Position Description About RedSeal. RedSeal, the pioneer in network exposure analytics, delivers actionable insights to close defensive ... ensure you can have in-depth quality conversations with the customer . QUALIFICATIONS: + 10+ years of experience ...the customer . QUALIFICATIONS: + 10+ years of experience working with Enterprise software solutions, and startup … more
- Acosta Group (College Park, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Amazon (Columbia, MD)
- …across AWS teams and communicate with customers in order to ensure an exceptional customer experience . This role is an opportunity to support US Government ... Amazon Web Services is looking for a strong program manager to support US Government customers in the National...identifying risks and escalating to leadership as appropriate, representing customer use cases and coordinating across a wide array… more
- Gap Inc. (Ellicott City, MD)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Philips (Baltimore, MD)
- …solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. + Coordinating, ... (S&SD) business. **Your role:** + Your role as a Customer Project Manager (CPM) will be to...+ You've acquired a minimum of 5 years' of experience in Project Management and IT Integration within a… more
- Whole Foods Market (Annapolis, MD)
- …all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... of how labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to root cause underperformance… more