- Pearson (Annapolis, MD)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- General Dynamics Information Technology (Annapolis, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Technical Support ,Troubleshooting **Certifications:** ... A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT… more
- Confluent (Annapolis, MD)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Annapolis, MD)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Annapolis, MD)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Annapolis, MD)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Annapolis, MD)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Annapolis, MD)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Leidos (Baltimore, MD)
- …10 miles) between RMB, PEB and Leidos buildings. + Experience providing technical support and customer service directly to users. + Excellent written and ... a strong candidate with _these key required skills_ : Customer Service , Windows Desktop Support ...or laptops. + 2+ years of combined experience providing technical support for Microsoft Windows, Active Directory.… more
- CAI (Annapolis, MD)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Amazon (Columbia, MD)
- …ensure an exceptional customer experience. This role is an opportunity to support US Government missions while helping AWS to innovate on behalf of public sector ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage,… more
- Danaher Corporation (Timonium, MD)
- …deliver on time. In addition, with the support of other technical support functions in the Global Shared Service team, the successful candidate should be ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Technical Service Inside Sales is responsible for… more
- Verint Systems, Inc. (Annapolis, MD)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Annapolis, MD)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Amazon (Columbia, MD)
- …and air-gapped regions. You will provide support and coordination in developing technical solutions to meet specific customer needs. As a TPM you will ... management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey,… more
- Amazon (Columbia, MD)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Broadcom (Annapolis, MD)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and... staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Serco (Columbia, MD)
- …customer to deliver business expertise with an emphasis on contracts, finance, and customer service . Our managers on this team are seasoned Serco personnel ... will be on a critical team working with the customer at our Maryland location. Bring your business expertise...contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring… more