- Cleo (Columbus, OH)
- …systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with ... operational goals. + Lead business process mapping and gap analysis to ensure...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Zoom (Columbus, OH)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Columbus, OH)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Maersk (Groveport, OH)
- Account manager - Non Sales/ Customer Success & Retention **Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it ... email us at ###@maersk.com Apply Now Apply Now (https://maersk.wd3.myworkdayjobs.com/Maersk\_Careers/job/USA-Ohio-Groveport-43125/Account-manager Non-Sales- Customer -Success Retention \_R166032/apply) United States Of America, Groveport… more
- Oracle (Columbus, OH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Columbus, OH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Columbus, OH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Columbus, OH)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Columbus, OH)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Logan A/C & Heat Services (Columbus, OH)
- HVAC Technician Team Lead Logan A/C & Heat Services 57 reviews (https://www.indeed.com/cmp/Logan-Services,-Inc.-1) Columbus, OH 43204 Starting at $32 an hour Logan ... Columbus, OH, is looking to hire an experienced HVAC Technician Team Lead . We offer benefits, including medical, dental, vision, health savings account, short-term… more
- Humana (Columbus, OH)
- …engineering, and business functions. + Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention , and Star Ratings. ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- PagerDuty (Columbus, OH)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Oracle (Columbus, OH)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- NTT America, Inc. (Columbus, OH)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Columbus, OH)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Taco Bell (Reynoldsburg, OH)
- …Leadership, Performance Management, Operational Metrics, Talent Acquisition, People Development, Culture, Retention and also have some fun along the way. WHO YOU ... with a rapid and complex changing work environment. + Strong internal and external customer service focus. + Good Communicator and you can get your point across; and… more
- Cengage Group (Columbus, OH)
- …build a culture of continual learning, skills growth, and development. + Achieves Customer Retention and Sales Goals: Implements campaign strategies and drives ... accountability for achieving customer retention and sales growth goals through...+ Strong communication skills, written and verbal to effectively lead teams and engage customers + Ability to collaborate… more
- SHI (Columbus, OH)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Columbus, OH)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Kyndryl (Columbus, OH)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
