- Fujifilm (Rochester, NY)
- **Overview** We are hiring a Call Center Manager to be based in our Rochester, NY location. The Call Center Manager is a pivotal leadership role ... Technical Services and is responsible for overseeing the operations of the call center function and ensuring that the team delivers exceptional customer service.… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Call Center Representative Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type Full-time ... regarding Health Center visit and care. The Call Center Representative serves as the first...advocacy, employees or general inquiries to the appropriate department director/ manager . + Addresses patient concern in a prompt, courteous,… more
- Planned Parenthood of Central and Western NY (Brighton, NY)
- Health Center Manager Brighton, NY (http://maps.google.com/maps?q=2253+S+Clinton+Ave+Brighton+NY+USA+14618) * Health Services Job Type Full-time Description ... Health Center Manager Brighton, NY Planned Parenthood of...Resources, Revenue Cycle, Training, Development, Grants & Programs, Marketing, Call Center , CQRM, etc. to meet both… more
- University of Rochester (Rochester, NY)
- …this obligation and all other scheduling information are available from the Lead or Manager . When the minimum On- Call requirement is met, TAR hours (scheduled ... to patients, their families and others. Service Area: University of Rochester Medical Center Age of Patient Population Served: All X Neonatal X Pediatric: age 1-12… more
- St. John's Embrace Living (Rochester, NY)
- …is not in the building. The RN on- call may also be asked to provide on- call coverage during the RN case manager 's sick time and vacations. The RN on- call ... building during the non-working hours of the RN Case Manager . Responsibilities include: + The RN on- call ...through PayActiv: https://www.payactiv.com/employees/ + Free parking + 24/7 fitness center + Generous paid time off and holidays +… more
- The Highlands Living Center (Pittsford, NY)
- …Living and Memory Care. *Ensures adequate staffing for the shift, accepts call -offs and arranges for shift coverage as necessary. Medication Administration: *Assists ... needed. *Assists residents and staff during meal service. *Answers resident emergency call system promptly, evaluates the situation and resolves as needed, including… more
- University of Rochester (Rochester, NY)
- …of a hospital and/or medical environment, all aspects of collection and call center operations; including principles of staff management/supervision, office ... experience. Preferred Expectations: Prior Experience with EPIC 2 - 5 years call center operations experience 1-year data reporting experience Effective written… more
- Volunteers of America Upstate New York (Rochester, NY)
- …people we serve overcome obstacles and develop healthier, more self-sufficient lives. Case Manager | Residential Reentry Center | Rochester, NY SUMMARY This ... Case Manager RRC Job Details Job Location 175 Ward...providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement.… more
- University of Rochester (Rochester, NY)
- …other OPO's for patients listed on the local transplant lists. This position is on call 15 days per month that includes 2 on call weekends. Responsibilities ... on the local transplant lists. This position is on call 15 days per month that includes 2 on...potential donor's organ function to personnel at designated transplant center (s) according to the OPTN/UNOS match run list. Complies… more
- Action for a Better Community, Inc. (Rochester, NY)
- Program: Business Services Location: 400 West Ave Position: Facilities Operations Manager Hours: 40/hrs. 52 wks. Salary Range: $55,140 - $88,233 Salary Grade: 7 ... direction of the BSO Department Director, the Facility Operations Manager 's role is to assist in the management of...Requires the flexibility to work over-time and varying hours, on- call , and alternate shifts if necessary and emergencies. Must… more
- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... the opportunity of Cafe Manager . This is a full-time Sunday through Thursday position...week including holidays, and special events. + Ability to call in orders to food and beverage distributors as… more
- The Highlands Living Center (Pittsford, NY)
- …Part-time (24 hrs. week) Partnering with the Director of Community Health Services, Case Manager , and the other RCA team members, the primary purpose of your job is ... Assists residents and staff during meal service. + Answers resident emergency call system promptly, evaluates the situation and resolves as needed, including… more
- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... the opportunity of Dining Services Manager . This is a full-time, 40 hours per week...through PayActiv: https://www.payactiv.com/employees/ + Free parking + 24/7 fitness center + Generous paid time off and holidays +… more
- University of Rochester (Rochester, NY)
- …notification check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well as senior leadership, notifying them ... leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage… more
- University of Rochester (Rochester, NY)
- …notification check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well as senior leadership, notifying them ... leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage… more
- University of Rochester (Rochester, NY)
- …contact center workforce management software and/or solutions. Experience with Call Center monitoring software. Knowledge of Electronic Medical Record ... authority and ensures the seamless operations of the contact center during the absence of the Manager ,...contact center during the absence of the Manager , Patient Services. Performs other related duties as assigned.… more
- University of Rochester (Rochester, NY)
- …and Laboratory Medicine Customer Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating ... expectations are met. JOB RESPONSIBILITIES: - Serves as a member of the Call Center team. Answers telephone calls, providing routine information related to… more
- University of Rochester (Rochester, NY)
- …needs - Evaluates and resolves service escalations when serving as interpreter manager on- call QUALIFICATIONS: - Associate's degree or equivalent combination of ... interpreting services for all clinical and professional University of Rochester Medical Center staff, patients and family members/significant others who are with the… more
- University of Rochester (Rochester, NY)
- …- Participates in the review and development of rates associated with IT services On- call - Participates in Manager -on- Call (MOC) rotation and serves as ... and the Lines of Business supported by the Service Center . Reviews processes and makes recommendations for operational improvement...team to produce valuable results - Ability to provide on- call support as required - Ability to handle multiple… more
- Ricoh Americas Corporation (Rochester, NY)
- …call may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning ... **Manages territory** . Effectively executes all required territory management and call handling procedures. . Works closely with sales partners to maximize… more