- Insight Global (Brentwood, TN)
- Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch, client-facing IT professional. This role is dedicated to ... teams to troubleshoot application problems. This individual is also involved with Major Incident Management and will participate in a "on call" rotation.… more
- Insight Global (Brentwood, TN)
- …practices and ITSM tools. * ITIL v4 Foundation Certification. * Experience supporting major incident management . * Background in healthcare or enterprise ... Job Description The Problem Coordinator leads the end-to-end Problem Management process, partnering with Major Incident...the end-to-end Problem Management process, partnering with Major Incident Managers (MIMs) to prevent recurring… more
- Insight Global (Brentwood, TN)
- …enterprise clients or high-volume -service desks. -Familiarity with ITIL processes and major incident management . -Experience with call monitoring and ... partner with management , along with other service desk teams (ie Major Incident Managers (MIMs) and the Problem Coordinator) to offer extra guidance on… more
- Vanderbilt University Medical Center (Nashville, TN)
- …LIS team guidance on strategic initiatives. Note: This role is available for remote work from most US locations. . **KEY RESPONSIBILITIES** * Designs, builds, ... Beaker AP &/or CP certification is required + Project Management experience is nice to have + Experience with... (Expert): Is a recognized expert and authority in Incident Tracking and Problem Reporting. Anticipates design and architectural… more
- PagerDuty (Nashville, TN)
- …a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to ... the Director of Product for Incident Management , and partner closely with design,...data. **Important note: While this role is posted as remote , candidates who are located near one of our… more
- Public Consulting Group (Nashville, TN)
- …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for… more
- Cayuse Holdings (Nashville, TN)
- …technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The… more
- CBRE (Nashville, TN)
- …Service line GWS Segment Role type Full-time Areas of Interest Health and Safety/Environment Location(s) Remote - US - Remote - US - United States of America ... development and implementation of health, safety, and environmental programs for a major financial client spanning roughly 2,200 locations. Serving as the HSE lead… more
- Oracle (Nashville, TN)
- …for ensuring the smooth operation of our critical cloud infrastructure, incident management , deployment automation across multiple production and preproduction ... Applications on OCI using Cloud DevOps methodologies including: + Incident management : analyze T2 metrics, and alarms,...Good interpersonal skills and communication with all levels of management . + Working with remote , global teams… more
- Concentrix (Nashville, TN)
- …governance frameworks addressing policy, access control, data protection, and risk management . + Translate Microsoft security and compliance capabilities (Entra ID, ... labeling, DLP, and prompt-safety controls. + Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... experience. The platform will be used to create experiences for PagerDuty admins, incident responders and stakeholders alike. In this role, you'll work with UX… more
- Coinbase (Nashville, TN)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... * Design, scope, and significantly contribute to building new systems and/or major features, applying experience-based judgment * Manage single or multiple projects… more
- Oracle (Nashville, TN)
- …innovation. * Experience with observability tools (eg, Grafana, ELK stack) and incident management processes. * Background in building automation for ... complex challenges in distributed systems, high-availability computing, and operational excellence. Major focus areas of software maintained by the team include: +… more
- Rubrik (Nashville, TN)
- …role sits at the intersection of Solution Architecture, Product Management and Go‑to‑Market, translating product capabilities into standardized, repeatable service ... New Offering Design + Work with the MSP Solution Architecture and Product Management team to identify, prioritize, and define new service offerings (managed backup,… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... day including IDPs (eg Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical...viable. **Important note: While this role is posted as remote , candidates who are located near one of our… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... Using machine learning and event-driven automation, it detects anomalies and triggers incident workflows to mobilize human responders and specialized AI agents. In… more