- Regions Bank (Hoover, AL)
- …careers section of the system. **Job Description:** At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of ... Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based… more
- Regions Bank (Birmingham, AL)
- …easier + Assists branch and fellow team members with basic tasks to aid in customer problem resolution + May conduct outbound phone calls using generated ... At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing… more
- Regions Bank (Hoover, AL)
- …types + Takes ownership of customer issues and works proactively with the customer for resolution + Refers customers to an internal team of experts when ... Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on Regions'… more
- MSC Industrial Supply Co. (Sylacauga, AL)
- …role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to ... Built to Make You Better. Serving customer and community starts with the very best...concerns to management to ensure effective and lasting problem resolution . + Works closely with vendors to locate sources… more
- Regions Bank (Hoover, AL)
- …Responsibilities** + Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products + Identifies valid and fraudulent ... losses and communicates with customers to notify of inquiry and problem resolution + Analyzes suspicious activity on customers' accounts and researches history for… more
- Regions Bank (Hoover, AL)
- …gaps + Develops improvement approaches across the Bank that are holistic, and customer focused + Identifies and helps prioritize new initiatives to drive business ... mitigate potential risks and control gaps, financial return, and/or positive customer impact + Continuously monitors control compliance and prevalent risk… more
- Regions Bank (Birmingham, AL)
- …gaps + Develops improvement approaches across the Bank that are holistic, and customer focused + Identifies and helps prioritize new initiatives to drive business ... mitigate potential risks and control gaps, financial return, and/or positive customer impact + Continuously monitors control compliance and prevalent risk… more
- Regions Bank (Hoover, AL)
- …technical support services including troubleshooting for low complexity issues, problem resolution , and maintenance + Escalates complex issues to the application ... communication skills + Strong analytical and problem-solving skills + Strong customer service skills/background + Strong interpersonal skills nCino and Salesforce… more
- Regions Bank (Hoover, AL)
- …ability to multi-task, to be self-initiated, and work independently + Excellent customer service and interpersonal skills + Excellent time management skills + ... and take effective action + Knowledge and skill in technical problem resolution + Strong attention to detail and outstanding analytical skills + Strong… more
- Regions Bank (Hoover, AL)
- …and Investment Management accounts, including following issues through to resolution , meeting deadlines, and anticipating client needs including future opportunities ... + Professional designations and/or certifications **Skills and Competencies** + Customer service skills + Excellent verbal, written communication, and organizational… more