- US Bank (Columbia, SC)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for ... are looking for candidates who are in the central time zone. **Responsibilities include** : + Interacting with a...Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- AECOM (Columbia, SC)
- …SCDOT (emergency, evacuation, storm response, etc.)_ + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + ... for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment...bring your bold ideas and big dreams and become part of a global team of over 50,000 planners,… more
- Brookfield Properties (Columbia, SC)
- …or equivalent. . Over the phone sales and/or customer service experience in a call center environment. . Strong written and verbal communication skills. . ... schedule work environment Essential Job Functions . In a call center type environment, responsible for daily...to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be… more
- CVS Health (Irmo, SC)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... range represents the base hourly rate or base annual full- time salary for all positions in the job grade...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- Humana (Columbia, SC)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... **Become a part of our caring community and help us...performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing… more
- UNUM (Columbia, SC)
- …as needed + May perform other duties as assigned. **Job Specifications** + 1 year call center experience or 1 year customer service experience in a preferred ... performance indicators. A successful CBA I will demonstrate individual metrics (ie accuracy, post- call surveys, average handle time , after call work, etc.)… more
- UNUM (Columbia, SC)
- …indicators. To be successful you will need to demonstrate individual metrics (ie accuracy, post- call surveys, average handle time , after call work, etc.) ... When you join the team at Unum, you become part of an organization committed to helping you thrive....time . + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training… more
- CGI Technologies and Solutions, Inc. (Columbia, SC)
- …Associate degree. Bachelor's degree can be substituted for the 1 year of IT support or call center experience. * One (1) year experience in IT support or ... States, Alabama, Troy **Position ID:** J1024-2423 **Employment Type:** Full Time US - What we do matters (https://youtu.be/lDvtHf2zJRQ) By...call center support may be substituted for… more
- Lumen (Columbia, SC)
- …excellent customer service skills * The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble ticketing application as well as ... JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in...considered for our open position. Now not a good time ? No worries, we will also send you an… more
- Mathematica (Columbia, SC)
- …tasks as required Position Requirements: * 1-3 years of prior customer service, call center , research, or interviewing experience preferred * Excellent verbal ... nutrition, employment, disability, and international development. We are currently looking for part - time bilingual Research Interviewers to work remotely for our… more
- Zoom (Columbia, SC)
- …infrastructure that connects Audio Conferencing, Zoom Phone and Zoom Contact Center . By employing robust operational and monitoring strategies, they guarantee the ... and implement monitoring systems for trunk status and utilization. Building real- time monitors to detect carrier issues, config alerting, analyze trends, and… more
- Sutherland Global Services (Columbia, SC)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Pearson (Columbia, SC)
- …in India, and additional temporary Dev and QA consultants. Roughly 2/3rds of your time will be writing code as an individual contributor and the other 1/3rd of ... your time will be on leadership and supervision tasks. You...leading code review. You will provide work direction as part of Agile software development processes and serve as… more
- Teleperformance USA (Columbia, SC)
- …equivalent + IT/Network certifications/degrees preferred + 18 years of age or older + Proven call center experience + Typing 25 WPM + Proficient in PC operation ... Wages + Full Benefits (Medical, Dental, Vision, 401k and more) + Paid Time Off + Employee wellness and engagement programs **Teleperformance and You** Through a… more
- Prime Therapeutics (Columbia, SC)
- …to ensure team and business needs are appropriately supported. + Proactively addresses call center concerns and identifies areas of opportunity. + Monitors ... tactical activities, performance trending, performance managing/coaching/developing clinical pharmacists/nurses and time management. Responsible for the delivery of superior customer… more
- Veterans Affairs, Veterans Health Administration (Columbia, SC)
- …and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Responsibilities The ... (Sign-on Bonus): Approved. Pay: Competitive salary, annual performance bonus, regular salary increases. Paid Time Off: 50-55 days of paid time off per year (26… more
- Humana (Columbia, SC)
- …or Bachelor's Degree + Previous healthcare experience + Previous inbound and/or outbound call center experience **Scheduled Weekly Hours** 40 **Pay Range** The ... **Become a part of our caring community and help us...their wellbeing. The Consumer Service Operations Representative role spends time with our members, gathering personal and financial information… more
- Pearson (Columbia, SC)
- …**Work Location:** REMOTE - United States , required to work mostly Central time zone normal business hours. **Responsibilities:** + Develop new features + Fix ... with the support of other engineers + Release and On- call duties -- Participate in release deployment activities and...range for this position is as follows: The minimum full- time salary range is between $90k- 100k. This position… more
- CenterWell (Columbia, SC)
- …+ Background in developingtelephony features to streamline workflows and maximize talk time , with knowledge in call monitoring, compliance, and data retention. ... **Become a part of our caring community and help us...available to work normal business hours in Eastern Standard Time (EST). **Preferred Qualifications** + MBA or other related… more
- Zoom (Columbia, SC)
- …work experience + Experience: 3-5+ years of experience supporting a contact center or software environment for a customer-facing environment is required. + ... Familiarity with Zoom Contact Center or similar communication platforms is required. Proficient in...is required. Proficient in troubleshooting common technical issues with call flows, queues, or skills-based routing. + Have a… more