- Michaels (Quakertown, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ALLENTOWN-QUAKERTOWN, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Aaron's Inc (Allentown, PA)
- ** Customer Accounts Manager ** The salary range for this role is $15.50 to $16.25 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more
- Guardian Life (Bethlehem, PA)
- We are seeking a highly skilled and motivated **Product Development Manager (PDM)** to focus on Customer /Broker reporting. This role will be responsible for ... managing the definition and requirements for Customer /Broker reporting, including Guardian Insights (Self Service capabilities), stewardship reporting (recurring… more
- PPL Corporation (Allentown, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... education, sustainability, and wellbeing. Overview This role has responsibility for customer service performance supported by their assigned contact center. Focuses… more
- Walgreens (Allentown, PA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Allentown, PA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- PPL Corporation (Allentown, PA)
- …Qualifications** + Experiencewith Indirect categories such as Software, Facilities, Construction, Customer Services, Etc. + Certified Purchasing Manager (CPM) or ... Qualifications** + Experiencewith Indirect categories such as Software, Facilities, Construction, Customer Services, Etc. + Certified Purchasing Manager (CPM) or… more
- Tractor Supply Company (Boyertown, PA)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more
- PPL Corporation (Allentown, PA)
- …electric utilities equipment and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience . 5. Strong written, ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience . 4. Strong written, oral, presentation and… more
- Santander US (King Of Prussia, PA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... Branch Manager , King of Prussia, PA Country: United States...experience , simplifying processes for customers while ensuring exceptional customer service. + Manage escalated customer problems… more
- OSL Retail Services (King Of Prussia, PA)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... Overview Wireless Manager Are you a dynamic leader with a...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- PPL Corporation (Allentown, PA)
- …and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the ... negotiations, performs market, price and financial analyses, manages internal customer satisfaction and manages supplier performance and relationships, and drives… more
- PPL Corporation (Allentown, PA)
- …Management Institute 3. Familiarity with electric utilities equipment and processes 4. Customer interface experience 5. Strong written, oral, presentation and ... Management Institute 3. Familiarity with electric utilities equipment and processes 4. Customer interface experience 5. Strong written, oral, presentation and… more
- CVS Health (Pennsburg, PA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Walgreens (Allentown, PA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Bath & Body Works (North Wales, PA)
- … including acting as manager on duty, when scheduled, to address customer experience , vendor relationship, or maintenance issues. + Partner with the members ... reward, and motivate associates to improve selling and the customer experience . + Reinforce selling expectations, performance,...operational results in a fast-paced environment. #CD# + Prior experience in a manager role, preferably in… more
- Pfizer (Collegeville, PA)
- …together all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), ... and proving what works. As the voice of the customer , you will leverage AI tools to deliver insights...than weeks, directly shaping how patients and healthcare providers experience Pfizer's innovations. **What You Will Achieve** **Design Delivery… more
- Barnes & Noble Education (Bethlehem, PA)
- …driven, adaptable, and customer -focused team member to work as a Department Manager in the Trade Book department. The Department Manager in trade books ... but also remain knowledgeable of other operational areas to provide outstanding customer service. **Responsibilities** A Department Manager should be a resource… more
- ThermoFisher Scientific (Allentown, PA)
- …proposals, and leading cross-functional collaboration, this role ensures an outstanding customer experience while advancing long-term account growth and ... Operations, SMEs, Finance, and Executive Leadership-to deliver a horizontally integrated customer experience and leverage organizational expertise. + Proactively… more