- CVS Health (Harrisburg, PA)
- …more personal, convenient and affordable. **Position Summary** As a Services and Benefits Call Center Agent , you will handle incoming and outbound calls, ... sends a personal message that how we deliver our services is just as important as what we deliver....needed. As a Call Center Agent , you are responsible for ensuring superior service… more
- UPMC (Erie, PA)
- UPMC is excited to invite you to apply for the Call Center Agent position! This flex, full-time role requires availability for all shifts, with a primary ... applications for efficient communication within UPMC Hamot, including call transfers, overhead announcements, patient transfers, after-hours service... Call Center Supervisor/Coordinator or Lead Call Center Agent for resolution.… more
- Luxury Bath Technologies (Harrisburg, PA)
- …initiative and responsibility. Required Experience: + 1+ year experience in sales/telemarketing/customer service + Previous call center experience + Strong ... of those we touch. We are searching for experienced Call Center Representatives to join our growing...Achieve weekly and monthly quotas + Provide top-notch customer service Competencies: + Excellent computer and communication skills +… more
- Penn Medicine (Radnor, PA)
- …and workforce planning and staff development. Work to improve important operational Call Center measures including agent training, phone performance ... Center Queues achieve agreed upon overall performance and service targets. This includes proactively diagnosing root causes when...Telecommunications to correct system issues and problems that impact services provided by the Call Center… more
- Pennsylvania State University (University Park, PA)
- …Lanternfly (SLF) quarantine. The individuals will serve as a member of the SLF call center agent team. Specific responsibilities will include: + Maintaining ... States Department of Agriculture + Ensure quality of all call center services The successful...volume of calls in a customer friendly manner. The call center agent will also… more
- Healthfirst (PA)
- …demands. We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for considering a career with Healthfirst. ... overtime and quarterly bonuses averaging $1,100 every three months. Service Agents may have career growth as opportunities become...+ Work experience in a face to face or call center environment. + Experience multitasking between… more
- Cayuse Holdings (Harrisburg, PA)
- …in a relative field. + Previous supervisor experience in a call center environment **Reports to** **:** IT Service Supervisor **Working Conditions** + ... **Overview** The Senior Service Desk Agent provides customer ... experience and strong focus on customer satisfaction. + Call center experience. + Must be able… more
- Cayuse Holdings (Harrisburg, PA)
- …outsourcing, data services , and professional services . **Primary Focus** The Service Desk Agent provides customer service solutions within service ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must… more
- Cayuse Holdings (Harrisburg, PA)
- …+ Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must ... **Overview** The Service Desk Agent provides customer ...and procedures to independently deliver a full range of services to the customer + Provides complex and unique… more
- Mass Markets (PA)
- …MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW REMOTE LICENSED PROPERTY & CASUALTY INSURANCE AGENT We are hiring licensed insurance agents who...assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services… more
- Adecco US, Inc. (Blue Bell, PA)
- … jobs at a local client. 1+ years of customer service call center experience, must have a valid Insurance Agent License in the state of Pennsylvania, and ... product scripts effectively during calls and provide exceptional customer service as a Licensed Insurance Agent specializing.... Maintain accurate records of customer interactions in the call center database. . Use data insights… more
- Eurofins (Lancaster, PA)
- …incident form, create notices for the Service Portal, add/remove messages on the call center IVR system, etc. + Run reports, develop reports and manage ... company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes...Responsibilities: + Maintain the highest possible level of customer service . + Act as a role model for your… more
- Vail Resorts (PA)
- …to use a PC as well as Microsoft Office Suite and ability to quickly learn call center phone systems. + Distraction free environment and workspace + Cell phone ... Lifetime at Vail Resorts: Vail Resorts Corporate Sales and Services (CSS) department is seeking a passionate, guest experience...of urgency, recognizes the importance of adhering to contact center protocols and customer service standards. +… more
- Healthfirst (PA)
- …to explain KPI, productivity performance and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call ... staffing adjustments accordingly. + Respond to periods of low call volume in relation to high agent ...Previous experience in a Workforce Management role supporting a call center environment. + Excellent organization and… more
- HomeSafe Alliance (King Of Prussia, PA)
- …accurate details of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of ... As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... more. Posted Job Title Clinical Research Coordinator B/C (Hybrid) (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... much more. Posted Job Title Clinical Research Coordinator B/C (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary The… more
- Spring Creek Rehabilitation and Nursing Center (Harrisburg, PA)
- …Opportunities + A team centered culture that supports our values of SHARE ( Service , Honesty, Accountability, Respect, and Excellence) + An employer who cares about ... St, Harrisburg, PA 17111 Spring Creek Rehab and Nursing Center is seeking a motivated Registered Nurse (RN) to...Specialist (RN): + Act as a learning facilitator, change agent , leader, partner for transition, and a hands-on mentor/advocate.… more
- The Cigna Group (Philadelphia, PA)
- …, retention and customer loyalty. + Communicates goals and monitors individual, team and call center results to identify and act on both positive and negative ... opportunities. + Reinforces learning on a daily basis through call monitoring, individual agent coaching, and assessment...presentation skill + **3 or more** years of successful call center experience + Understanding of … more
- Penn Medicine (Philadelphia, PA)
- …customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports several ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more