- MSC Industrial Supply Co. (Jonestown, PA)
- …Work Location : BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel , delivers effortless, personalized and profitable ... sales skills desired. . Proficiency in systems used by the Representative , Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website… more
- MSC Industrial Supply Co. (Jonestown, PA)
- …Potential Work Location : Jonestown, PA BRIEF POSITION SUMMARY: The position of Customer Care Representative delivers effortless, personalized and profitable ... in required MSC processes and applications relevant to the Customer Care Omnichannel role. +...skills desired. + Proficiency in systems used by the Representative , Customer Care role, such… more
- HomeSafe Alliance (King Of Prussia, PA)
- …will also identify improvements to performance, processes, and training within the Customer Care department. **POSITION DESCRIPTION** : + Perform quality review ... the Role:_** The Quality Auditor is responsible for performing quality audits on customer interactions in an omnichannel environment to ensure the highest… more
- Sunrun (Harrisburg, PA)
- …within the communication space, connecting customers to Sunrun solar advisors and customer care to ensure a seamless delightful experience across communication ... and texts with AI-powered intelligent routing to ensure the customer promptly reaches the right representative . We...omnichannel communications experience across all parts of the customer journey. Your scope will be broad and deep,… more
- Pfizer (Collegeville, PA)
- …semesterly exercise to inform portfolio prioritization and resource allocation for customer -facing colleagues + Connecting the dots: Provide brand teams with ... internal and external market dynamics to inform field force targeting or omnichannel non-personal promotion efforts in collaboration with + Provide 'single source of… more