- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** The Customer Engagement Learning Effectiveness Lead develops and leads the Customer Engagement learning effectiveness ... + Manage the reporting and communication of performance and effectiveness of Customer Engagement Training...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** This role acts as the international lead for Customer Engagement Training, reporting to VP, Global Customer Engagement Training and ... being a part of the Customer Engagement Training LT. The lead will oversee all direct...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (Collegeville, PA)
- …and achievement of learning outcomes. + Work with other members of Customer Engagement Training leadership to identify trainings gaps and emerging needs that ... **ROLE SUMMARY** The Customer Engagement Content Lead will lead...training and leadership development interventions, and to define required learning outcomes; specify and manage the collection and analysis… more
- Graham Packaging Company (Lancaster, PA)
- …excellence, accountability, innovation, as well as demonstrating collaboration, embracing learning , and taking action for continuous improvement and growth. ... seeking a dynamic Director of Digital Factory, Automation, and Operational Effectiveness focused on optimizing operations by continuing the digitizing, monitoring,… more
- Merck (North Wales, PA)
- …Next Best Engagement , etc.). Additionally, this role will work to understand customer engagement effectiveness through data analytics and enabling the ... This talented individual will lead ongoing field sales integration and maximization of customer engagement capabilities (Field Suggestions, Field Email,… more
- Penn Medicine (Radnor, PA)
- …quality initiatives with the providers and staff + * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators* achieving ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + * regularly reviewing work processes to ensure… more
- Penn Medicine (Philadelphia, PA)
- …championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + Regularly reviewing work processes to ensure efficiency… more
- Penn Medicine (Philadelphia, PA)
- …championing quality initiatives with the providers and staff + Maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + Regularly reviewing work processes to ensure efficiency… more
- Penn Medicine (Radnor, PA)
- …championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + regularly reviewing work processes to ensure efficiency… more
- Marriott (Harrisburg, PA)
- …of the following areas: API orchestration architecture, mobile-front end architecture, customer engagement architecture o Knowledge of backend technologies - ... Node.JS, Java, SQL, NoSQL, Spring boot, Kafka o Digital Customer Experience platforms (Adobe AEM and Marketing Cloud, Analytics, DTM, Target) o Java, JavaScript and… more
- Kyndryl (Harrisburg, PA)
- …largely by our skills strategy, and will support our recruiting, learning , engagement , performance management, leadership development, and overall organizational ... to translate the skills inherent in our technical and consultative workforce into customer impact. We therefore seek to optimize the development and deployment of… more
- PCI Pharma Services (Philadelphia, PA)
- …development and implementation of HR initiatives that will increase organizational effectiveness , build capability and derive the full potential of the workforce. ... and terminations as necessary. + Support and maintain the employee engagement programs and initiatives that support PCI's organizational goals and culture.… more
- TD Bank (Philadelphia, PA)
- …objectives and delivering insights for: (1) product design and development; (2) customer engagement ; (3) account management; and (4) business decision making ... + Produces daily, weekly or monthly reports which evaluate performance and effectiveness of tactics in all channels, analyzes trends, provides insights and… more
- Marriott (Harrisburg, PA)
- …Data platforms (ie Hadoop) and cloud technologies. + Experience with Machine learning tools and techniques (eg k-nearest neighbors, random forests, ensemble methods, ... new models **Delivering Technology** + Formulates methods for measuring the effectiveness of pricing and revenue management activities. + Prepares detailed… more
- Walmart (Bedford, PA)
- …Possesses knowledge of: Stakeholder identification;; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and ... the help of technology (for example, RPA, artificial intelligence, machine learning ). Documents business requirements for new technology solutions. Develops, tests,… more
- Marriott (Harrisburg, PA)
- …and building for performance, scalability & reliability of high traffic customer facing digital platforms + Experience leveraging micro-services development patterns ... into modern open system technologies. + Demonstrated ability to assess customer /client needs, creatively approach solutions, decide and influence appropriate courses… more
- Marriott (Harrisburg, PA)
- …into key learnings and execution plans that drive business results. + Customer -obsessed mindset that capitalizes on user data to make step-change experience ... orientation with awareness, appreciation, and adaptability for local market & customer dynamics. **Preferred:** + Ideal candidate will have product experience… more
- Marriott (Harrisburg, PA)
- …IT Governance decision rights, standards and practices + Emphasizes accuracy and effectiveness of estimating and planning management with team + Provides input to ... style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.… more
- Marriott (Harrisburg, PA)
- …IT Governance decision rights, standards and practices * Emphasizes accuracy and effectiveness of estimating and planning management with team * Provides input to ... style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.… more
- Pennsylvania State University (University Park, PA)
- …. JOB DESCRIPTION AND POSITION REQUIREMENTS: The Organizational Effectiveness (OE) unit in Penn State Outreach and Online ... conduct analysis to support strategic planning and external reporting. The Organizational Effectiveness unit operates fully remotely and offers this position as a… more