- Trulite Glass & Aluminum Solutions (New Kensington, PA)
- …and groups and the actual service "package" will be developed as a team program in conjunction with the project manager , territory account managers, and data ... \n Support and participate in the organization's continuous improvement program and product training courses. \n Perform other related...work experience highly preferred. \n Proven work experience in customer service. \n Proven prior… more
- Commonwealth of Pennsylvania (PA)
- Customer Experience Manager ( Program Analyst 3) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5181678) Apply Customer ... This role is pivotal in driving the adoption of customer service standards and best practices throughout the Department...analytical experience , two of which include professional experience in program evaluation and the development… more
- Coinbase (Harrisburg, PA)
- …operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Coinbase (Harrisburg, PA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- Liberty Utilities (Tyrone, PA)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... Manager , Voice of the Customer Insights...responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program … more
- Hilton (Harrisburg, PA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- PNC (Pnc Bank, PA)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- ARAMARK (Slippery Rock, PA)
- …interaction, foster loyalty, and deliver an exceptional end-to-end experience . This ** Customer Engagement & Marketing Manager ** The Customer Engagement & ... Customer Engagement/Marketing Manager -- Rock Dining...objectives.. **Qualifications** * Requires at least 1-3 years of experience in product, program , or menu development… more
- The Hertz Corporation (Philadelphia, PA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- PNC (Pittsburgh, PA)
- …a proven track record of success as a digital marketing analytics leader, with significant experience in a manager role. * You possess a deep understanding of ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Business Analytics Manager Senior within PNC's Balance Sheet Analytics & Modeling… more
- PNC (Pittsburgh, PA)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... to contribute to the company's success. As a Senior Portfolio Analytics & Strategy Manager within PNC's Balance Sheet Analytics & Modeling Marketing & Customer … more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more
- Philips (Reedsville, PA)
- …and with routine client interaction as a customer success or account manager (required); in addition to, 5+ years' experience and understanding of Healthcare ... The Philips Customer Success Manager is responsible for...a Bachelor's degree or equivalent years of related work experience . ITIL and/or Customer Success certification preferred.… more
- The Hertz Corporation (Philadelphia, PA)
- …those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The **Senior Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car… more
- American Airlines (Philadelphia, PA)
- …High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience ** + Bachelor's degree + Previous airport customer service ... job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight… more
- RELX INC (Pittsburgh, PA)
- …Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About… more
- PNC (Pittsburgh, PA)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... to the company's success. As a Senior Quantitative Analytics & Model Development Manager within PNC's Balance Sheet Analytics & Modeling Marketing & Customer … more
- UGI Corporation (Denver, PA)
- …with content development and campaign (email, direct mail, digital) deployment. + Prior program management experience supporting customer facing programs. + ... Program Manager Location: Denver, PA, US,...package. Lead reporting efforts for gas and electric divisions, customer rate class, and program budget. Coordinate… more
- CBRE (Harrisburg, PA)
- MEP Coordinator Program Manager - Remote Central Job ID 249344 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer ... is seeking an experienced MEP Coordinator. EBMS Mechanical Electrical Plumbing (MEP) Coordination Program Manager 's Essential Functions: The EBMS MEP Program … more
