- Michaels (Coraopolis, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PITT-Coraopolis, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Malvern, PA)
- …the voice of the customer to propose communications that improve the Ring customer experience . * Test, track and measure the impact of retention initiatives ... makes this role so exciting. About the team The Customer Experience & Engagement team is a...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Michaels (Scranton, PA)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - SCRANTON, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Fortive Corporation (PA)
- POSITION SUMMARY The primary role of the Customer Success Manager is to ensure high engagement (utilization) and satisfaction of our customers with all facets of ... Customer Health and Net Dollar Retention. A Customer Success Manager is responsible for identifying...a book of business and delivered results while improving customer satisfaction, adoption, and retention. + Experience … more
- Wilson Language Training (Harrisburg, PA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- GE Vernova (PA)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located in or near the southeast Ohio area, with ... and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner,...objectives. **Job Description** **What you'll do** + As the Customer Portfolio Manager , you will serve as… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum ... Description We are in search of a Customer Support Manager to join our...process invoices efficiently * Proficiency in Microsoft Excel * Experience with Oracle and QuickBooks * Familiarity with SAP… more
- Rocket Software (Harrisburg, PA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- The Hershey Company (Hershey, PA)
- …strategy with demonstrated revenue, share, and profitably growth o Strong CPG customer experience , involvement in customer -facing teams, customer ... & competitive analysis, analytics, implementation, and performance measurement. The Sr. Manager of Customer Investment Strategy will collaborate closely with… more
- Suburban Propane (Ebensburg, PA)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... on the Company. Reporting directly to the (Region) General Manager , you will be primarily responsible for planning and...leadership through coaching and mentoring with a focus on customer service **As part of our pre-employment… more
- Trellix (Harrisburg, PA)
- …relationships with a diverse customer account base + University degree or equivalent experience This position is paid (in part ) on a commission basis. The ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...individual contributor role. **About You:** + 7+ years of customer engagement and account management experience in… more
- The Hershey Company (Hershey, PA)
- …Cincinnati, or Minneapolis preferred; Remote may be considered * Role Overview:* The Manager Customer Strategy partners with Brand, Finance, Supply Chain & ... Experience & Education:* Bachelor's degree required Minimum 5+ years experience ; Customer Sales, Revenue Management, Category Strategy, Category Management,… more
- Wolters Kluwer (Philadelphia, PA)
- …plans & digital programs; reporting, etc.). + Hold and lead ongoing internal Customer Experience project meetings with departmental stakeholders to ensure all ... to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead role in… more
- Rocket Software (Harrisburg, PA)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Guardian Life (Bethlehem, PA)
- …the place for you. Guardian is seeking an experienced, results-focused, and energetic customer engagement email marketing manager to support the Group Employee ... **build and deploy client- and member-facing email marketing communications** **to drive customer engagement** . This role will work with various stakeholders to… more
- GE Vernova (PA)
- …skills + Team leader in a dynamic, energetic and proactive environment + Experience working with customer leadership teams + Demonstrated communication & ... Power. You will be responsible for the profitability and customer satisfaction for assigned contracts and customer ...memo processing + Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning… more
- Family Dollar (Pottstown, PA)
- …to work today and get paid tomorrow. As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key ... priority includes assisting the Store Manager in the daily operation of the store. Under...in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. + Maintains a presence in… more
- Aaron's Inc (Meadville, PA)
- …thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate ... for yourself. Here's one possible path with us: **Sales Manager ** **>** ** Customer Accounts Manager **...preferred + Two years of college or previous management experience preferred + Valid state Driver's License and must… more
- HealthEdge Software Inc (Harrisburg, PA)
- …customers to address their needs;anticipatepotential concerns and ensure a great customer experience + Develop strong, collaborative, relationships internally ... and the member experience . **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or escalate… more
- The Hershey Company (Hershey, PA)
- …a team accountable for injecting rigor and delivering visibility into salty customer plans, providing critical insights and analytics into the customer -focused ... & Analytics is responsible for having deep knowledge and understanding of customer growth plans across building blocks and key events, providing objective and… more