- Piedmont Airlines (State College, PA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Oracle (Harrisburg, PA)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Harrisburg, PA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Pinnacle Logistics (Allentown, PA)
- …of work areas, equipment, and facilities. + Training - Learning and development cross utilizing best practices making sure that customer 's and staff's objectives ... Description We are looking for Warehouse Cargo & Ramp Service Agents with enthusiastic attitudes for our operation at...$80 per week Perfect attendance bonus SHIFTS AVAILABLE: Ramp Agent + 5:45am - 2:45pm + 11:00am - 7:30pm… more
- Kohler Co. (Bristol, PA)
- ** Customer Service Supervisor** _Work Mode: Onsite_...and "them." _Drive Continuous Improvement_ + Be a change agent that keeps our customer support in ... **Location: ** Onsite, four days per week - Bristol, PA **Opportunity** The Supervisor - Customer Service leads the global customer service experience… more
- Rubrik (Harrisburg, PA)
- …while collaborating with Rubrik partners worldwide. Responsibilities: + Work cross -functionally with MSPs, MSSPs, and Rubrik teams (sales, engineering, product ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- CVS Health (Harrisburg, PA)
- …Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. + Build and ... year of demonstrated experience with generative AI, agentic AI, and emerging technologies in customer service or operational environments. + A minimum of 1 year… more
- Oracle (Harrisburg, PA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …planning, budgeting, business acumen + Written and verbal communication, customer service , stakeholder alignment, relationship building, problem solving, ... innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as the Oshkosh leadership… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …executive presentation and collaboration skills + Demonstrated ability to deliver exceptional customer service and build strong relationships with internal and ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...Sourcing, Finance, Compliance) and external experts, ensuring the CoE service model evolves based on customer needs… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... standards, while ensuring all transactions support the CRx values of exceptional customer service for patients, healthcare providers, and customers. + Other… more
- Coinbase (Harrisburg, PA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- BUNZL (York, PA)
- …customers + Responsible for the talent development of the local administrative, customer service , and operational teams + Review business practices, determine ... across the business. Success is measured through P&L management, service excellence, customer satisfaction, and business execution....sharing of innovative ideas related to operational management and service excellence + Be an agent for… more
- Oracle (Harrisburg, PA)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Capital One (Harrisburg, PA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... as appropriate that span across the function and requires cross functional influence to drive impact across job families,...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Guardian Life (Bethlehem, PA)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- Oracle (Harrisburg, PA)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Coinbase (Harrisburg, PA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Rubrik (Harrisburg, PA)
- …existing environments (hypervisors, storage, networking, identity, ticketing/ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + Collaborate cross ... The New Product Introduction (NPI) & Service Creation Solution Architect role is a new...standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases. Presales & Solution Architecture… more
- AAA Mid Atlantic (Clifton Heights, PA)
- …AAA products such as new memberships, credit cards, and insurance referrals. + Customer Service : Answer incoming overflow calls for Roadside Assistance during ... Minimum Qualifications: + Sales Savvy: Required previous sales and customer service experience, with an ability to...system authorization. + Ability to successfully complete the Basic Agent Services Training course within two weeks of hire.… more