- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Philadelphia Gas Works (Philadelphia, PA)
- …the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is ... the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality ...can be achieved. + Execute processes for measuring departmental customer service performance including but not limited… more
- Catalent Pharma Solutions (Philadelphia, PA)
- **Associate Director, Quality Assurance ** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... full-time salaried position, onsite out of Philadelphia, PA.** The **Associate Director, Quality Assurance ** is responsible for providing leadership and support… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- UPMC (Pittsburgh, PA)
- UPMC Health Plan has an exciting opportunity for a Quality Assurance Coordinator in the Medicare Sales Support department. This is a full time position working ... by reviewing interactions between our staff and customers through quality assurance and operational integrity assessments. It..., operational controls, risk management, auditing, or sales and customer service ). + Ability to learn voice… more
- TreeHouse Foods, Inc. (Lancaster, PA)
- **Employee Type:** Full time **Location:** PA Lancaster **Job Type:** Quality Assurance **Job Posting Title:** Quality Assurance **About Us:** TreeHouse ... world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading… more
- Graham Packaging Company (York, PA)
- …improvement and awareness. As a member of the Plant's management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, ... customer audit requirements). + Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities. + Work with suppliers… more
- Graham Packaging Company (West Hazleton, PA)
- …Assist in break relieves and helps out in production area when needed. + Keep Quality Assurance inspection areas clean. + Communicate about quality with ... customer . Train new personnel on the importance of quality and on various plant quality systems...deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently… more
- West Pharmaceutical Services (Williamsport, PA)
- Quality Assurance Technician Requisition ID: 70095 Date: Nov 28, 2025 Location: Williamsport, Pennsylvania, US Department: Quality Description: Training for ... decision to release product for shipment. **Additional Responsibilities** + Provide a " Customer Service " attitude when interacting with internal and external… more
- PNC (Pittsburgh, PA)
- …maintained/ updated in a timely fashion. Candidates should have proficiency in: Quality Assurance Leadership and/or Business Systems Analyst Experience Kafka, ... proper testing coverage and overall system reliability, performance and quality . - Comply with the system development life cycle...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Samsung SDS America (Hazleton, PA)
- …and maintain strong relationships with cross-functional teams, including customer service , operations, returns, and quality assurance . 4. Technology ... strong relationships with cross-functional teams, including customer service , operations, returns, and quality assurance... customer service , operations, returns, and quality assurance . + Explore and implement new… more
- CVS Health (Middletown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Scranton, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Old Forge, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Rhoads Industries (Philadelphia, PA)
- …team. The Director of Quality is responsible for overseeing and enhancing our Quality Assurance Program (QAP). The Director of Quality will play a ... Leadership and Training: + Provide leadership and direction to the quality assurance team, which includes managing changing organizational priorities… more
- Naval Foundry and Propeller Center (Philadelphia, PA)
- …(https://www.navsea.navy.mil/Home/Shipyards/Norfolk/Department-Links/Naval-Foundry-and-Propeller-Center/ Job) Description The Quality Assurance (QA) ... Specialist in NFPC's C1430.1 Quality Assurance Program Administration Branch of its Quality Division will provide quality system oversight in a modern… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …career with us. **Location/Division Specific Information** This role is a member of the Quality Assurance Team in the Customer Channels Group (CCG) ... Supplier Quality Management Lead to join the Quality Assurance team in Pittsburgh. The successful...Ensure that all suppliers comply with GDP requirements and customer specifications, maintaining high standards of quality … more
- CenterWell (Harrisburg, PA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (Schwenksville, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Collegeville, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more