- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... to perform the essential functions. Education and Experience Profile + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- Public Consulting Group (Harrisburg, PA)
- …learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large number of K-12 clients. ... **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a fast-paced… more
- Lumen (Harrisburg, PA)
- …the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst ) is responsible for providing Tier 1 IT Service Desk ... in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and related… more