- CVS Health (Harrisburg, PA)
- …solutions to make health care more personal, convenient and affordable. **Position Summary** An Inbound Patient Account Services Specialist advocates for ... their path to better health. In this role, a Inbound Patient Account Services...and learn how customer service impacts a patient 's journey from order to reimbursement for services… more
- RELX INC (Philadelphia, PA)
- Inbound Account Manager, Scientific-Technical-Medical Journals (STMJ) Do you enjoy building successful internal and external stakeholder relationships? Do you ... of new technologies and guidance on universal standards. About the Role The Inbound Account Manager is responsible for engaging with agencies and intermediaries… more
- Cardinal Health (Harrisburg, PA)
- …relevant standards as set by the client company + Be a champion for each patient and consented care partner(s) + Answer inbound inquiries of patients, care ... The Patient Navigators perform case management supporting patient...education on the drug, disease process, diagnostic testing, support services provided by the manufacturer and review benefit information.… more
- IQVIA (Wayne, PA)
- …data, consulting, and commercial field solutions** via remote/inside sales activities ( inbound and outbound) **to assigned US based medical device companies** . ... for sales. IQVIA is a leading global provider of clinical research services , commercial insights and healthcare intelligence to the life sciences and healthcare… more
- Lancaster General Health (Lancaster, PA)
- …from patients, guests, or appropriate parties as needed to provide services . Patient Liability and Point of Service Collections + Understands and supports ... to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office… more
- Lancaster General Health (Lancaster, PA)
- …to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office ... calls to or from patients, guests, or appropriate parties to provide services . Effectively manages general patient complaints/concerns in a professional manner,… more
- Lancaster General Health (Lancaster, PA)
- …to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office ... calls to or from patients, guests, or appropriate parties to provide services . Effectively manages general patient complaints/concerns in a professional manner,… more
- Lancaster General Health (Lancaster, PA)
- …to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both inpatient and outpatient, if ... protocols established for emergent, urgent and non-urgent calls. + Verifies patient , guarantor, coverage and hospital account information. Performs required… more
- Penn Medicine (Lancaster, PA)
- …to successfully adapt and perform during times of high volumes and or high patient acuity. Demonstrates skill to service both hospital and physician office ... outbound calls to or from patients, guests, or appropriate parties to provide services . Effectively manages general patient complaints concerns in a professional… more
- Select Medical (Canonsburg, PA)
- …related to account balances and billing. * Resolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or ... **Overview** **Healthcare Customer Service Representative (Onsite)** Are you passionate about delivering... Representative, where you'll provide professional, courteous support for patient and insurance inquiries through phone, email, and in… more
- UPMC (Pittsburgh, PA)
- …customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests.** + **Remain current on all departmental ... **In this role, you will:** + **Provide a world-class patient experience, focusing on Service Excellence and...monthly basis. + Document all actions taken on a patient account . Review on-line account … more
- Cardinal Health (Harrisburg, PA)
- …other patient services . + Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members + Ability ... **_What Customer Service Management contributes to Cardinal Health_** Customer ...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Conduent (PA)
- …a high-volume inbound call center. Responsibilities: . Answer high-volume inbound customer calls for Large Pharmaceutical Company Patient Assistance Program. ... Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100...Operating procedures to support program requirements. . Strong customer service skills with the ability to resolve patient… more
- Cardinal Health (Harrisburg, PA)
- …fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services , patient access support, and financial programs, Sonexus Health, ... workload of inbound faxes (if applicable) + Investigate and resolve patient /physician inquiries and concerns in a timely manner + Enter detailed information into… more
- Cardinal Health (Harrisburg, PA)
- …outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. ... individual patient . **_Job Summary_** The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in… more
- IQVIA (Philadelphia, PA)
- …selling skills framework to advance in the selling cycle (ie, another appointment, in- service , patient identification, etc.) + Develop customer specific pre- and ... to enhance product knowledge and use with key customers, inbound calls to aid in the client resource allocation...will have responsibilities in a variety of Sales, Customer Service , and administrative functions. In addition, the Hybrid Sales… more
- RELX INC (Philadelphia, PA)
- …targets through partner management activity and supporting incoming sales through the inbound account managers. ( Inbound from individual enquiries, agencies ... Special Issues, Roundtables, Webinars, Clinical Solutions offerings. Additionally, including patient education pieces and custom chapter/section/full book reprints, Clinics… more
- Cardinal Health (Harrisburg, PA)
- …fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services , patient access support, and financial programs, Sonexus Health, ... to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means… more
- IQVIA (Philadelphia, PA)
- …has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that in partnership with our client, ... targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics' policies. +...into CRM system at time of discussion. + Receive inbound calls if needed during operating hours. + Continuous… more
- WSFS Bank (Philadelphia, PA)
- …financing solutions to businesses with unmatched levels of speed, convenience, and customer service . Our products and services are offered to the business ... rates to net losses in compliance with company policy. + Engage in outbound\ inbound recovery calls to identify issues and provide solutions . + Effectively… more