- Conduent (PA)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (PA)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment… more
- Conduent (PA)
- ** Remote Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For The State of Kentucky** **( You Do Not Need to Reside ... MD, MV, MA, MT, ND, NH, NY, SD, WA,** ** Remote - Customer Service Representative** **$16.50/ Hourly...professionally. + Employee Discounts through PerkSpot. **About the Role** Call center representatives answer multiple call… more
- IQVIA (Pittsburgh, PA)
- …100% remote (work from home-WFH) contract **Pharmacy Support Technician (Experience Required) - Remote Call Center Rep** to join our team. In this ... such as co-pay cards or vouchers. The **Pharmacy Support Technician (Experience Required) - Remote Call Center Rep** is primarily responsible for fielding… more
- The Eastwood Company (Pottstown, PA)
- …our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer ... and other voluntary benefits As a member of the Customer Service team, you'll: + help customers over phone,...spent time shopping online + have experience within a call center , but not necessary + have… more
- Lincoln Financial Group (Harrisburg, PA)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...customer inquiries while ensuring accurate, fair and efficient call management. In addition, you will manage workloads to… more
- US Bank (Harrisburg, PA)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... 4 weeks 8:00am -5:00pm CST **Schedule after training** : Remote - Ability to work Monday through Saturday, 7am...Pension Plan **What is it like to be a Call Center Customer Service Collector**… more
- UPMC (Pittsburgh, PA)
- …manner that reflects the organizations mission and values. Do you have prior experience in a call center and are good with computers? If so, this could be the ... with Difficult Customers DEI 101 + One (1) year experience working in a call center or collaborative office setting required. + Demonstrable analytical skills… more
- St. Luke's University Health Network (Allentown, PA)
- …computer experience with data entry required + Minimum 1-2 years of demonstrated customer service excellence in a contact center preferred + Previous healthcare ... for health care. The Patient Engagement Partner - Access Center role is critical to an exceptional patient experience....a request should be scheduled, when to refer a call to a specific clinic or escalate the … more
- US Foods (Allentown, PA)
- …as hybrid meaning the work is a combination of approximately 90 percent remote /virtual and 10 percent onsite at distribution center offices located anywhere ... training. Supervise, plan, and direct the daily activities of assigned customer contact associates. Monitor and assess individual performance against key performance… more
- Intermountain Health (Harrisburg, PA)
- …solving ability, analytical skills, self-motivated and able to work well in a call center environment. + Familiarity with CRM systems I-Centra and Salesforce ... **Job Description:** Customer Service Representative - Hybrid Remote ...trainings, meetings and enhancements. + As a Patient Service Center Representative, you assist patients as they navigate their… more
- Hilton (Harrisburg, PA)
- …level and/or position within the Company\.\#LI\- REMOTE **Job:** _Call Center and Reservations_ **Title:** _Analyst Customer Excellence_ **Location:** _null_ ... based at our corporate office in Dallas, TX, or Remote \*\*\*_ This is your chance to be part of...data to identify trends and using metrics to improve call center processes + Experience managing multiple… more
- IQVIA (Philadelphia, PA)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and...and continuous development of staff. + Answer staff and customer questions and recommend corrective services to address … more
- UMB Bank (Harrisburg, PA)
- We are currently hiring for our next call center class starting Monday, February 24th, 2025 **Starting pay for this position is $19/hr** The **Consumer Services ... Specialist** is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through...with UMB customers through the handling of inbound service center calls. **How you will spend your time:** +… more
- Hilton (Harrisburg, PA)
- …support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...center products + Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and… more
- Sutherland Global Services (Harrisburg, PA)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Mass Markets (PA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- IQVIA (Philadelphia, PA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
- Hilton (Harrisburg, PA)
- …toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless … more
- Sharecare (Harrisburg, PA)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more