- EDB (Harrisburg, PA)
- …For more information, visit www.enterprisedb.com **Job Description:** Reporting to the Global IT Service Desk Manager, this role will provide outstanding IT ... DB are the customers of our internally facing IT Support teams. Our goal is to provide them with...Our goal is to provide them with exceptional customer service ! Some of the common duties include: **What your… more
- CAI (Harrisburg, PA)
- …for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and German speaking ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Robert Half Technology (Pittsburgh, PA)
- …Provide a full range of complex system support services at the centralized service desk * Research and develop resolutions for the majority of problems ... We are offering a job opportunity for a Help Desk Analyst II to join our team...groups and vendors. This role also involves maintaining the service desk knowledge base and participating in… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... and operational support , and maintenance. The IT Service Desk serves as a front-line and...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket Analyst , you ... support teams to ensure communication and compliance with Service Level Agreements (SLAs) * Management of help ...Service Level Agreements (SLAs) * Management of help desk tickets, prioritizing them for timely resolution and ensuring… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... for managing tickets, escalations and SLAs, providing guidance and support to ensure exceptional customer service . Your... Level Agreements for each ticket type, product and support level + Monitor and analyze help desk… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues ... rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing...for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely… more
- NVR (Pittsburgh, PA)
- Disclosure Desk Analyst Job Category Mortgage / Title Market Location PA - Pittsburgh area Location PA - Pittsburgh Apply Now ... materials, provide mortgages to our customers, and provide corporate support to NVR's multi-billion dollar business operations. This position...based on-site at our mortgage office. As a Disclosure Desk Analyst , you will be responsible for… more
- Robert Half Technology (West Chester, PA)
- Description We are in search of a Help Desk Analyst to join our team. This role is based in West Chester, Pennsylvania, and offers a contract-to-permanent ... information with discretion * Previous experience in a help desk or customer service role is desirable...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- Robert Half Technology (Harrisburg, PA)
- Description We are in search of a skilled Help Desk Analyst II to join our team located in HARRISBURG, Pennsylvania. Your role will primarily involve handling ... help desk requests, managing technology standards, and assisting in staff...office. * Handle internal and external mailing lists. * Support in the management of Microsoft365. * Assist in… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, ... support , resolving complex issues, and ensuring excellent customer service . Responsibilities: * Help in troubleshooting and resolving complex technical issues.… more
- Robert Half Technology (Philadelphia, PA)
- Description We are seeking a Help Desk Analyst II to join our team in the customer services industry, located in PHILADELPHIA, Pennsylvania, 19107-3426, United ... States. In this role, you will be tasked with providing technological support , troubleshooting hardware and software issues, and managing various IT systems. This… more
- ADP (Allentown, PA)
- **ADP is hiring a** **Deal Desk Analyst - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role based ... differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success, culture, solving challenges and building invaluable… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Analyst to work on the Service Desk , which is the first line of support...system provisioning. The Service Desk analyst is responsible for resolving support requests… more
- CADENT (Philadelphia, PA)
- …linear, addressable, and cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT department. This role is critical in ... ensuring the seamless operation of our IT service support , serving as a knowledgeable expert...the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for ... work intake from problem tickets to service requests + Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3… more
- Parker Hannifin Corporation (Erie, PA)
- …problems. + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... environment at the Erie facility. The Digital & IT Analyst will provide best in class customer service...+ At least 2 years of experience in a support or service role, actively interacting with… more
- Eliassen Group (Harrisburg, PA)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance...as well. If you are willing to learn and support those tools along with Qualtrics, that would suffice… more
- Howmet Aerospace (Pittsburgh, PA)
- …+ Collaborate and manage with an offshore support organization for enhancements and support work , service desk and vendor management. + Monitor, assess ... Howmet is currently in search of a Business System Analyst to join our Global Information Systems (GIS) Resource...processes to aide in the discovery, design, delivery, and support of multiple solutions across different business functions and… more
- Duquesne Light Company (Pittsburgh, PA)
- …team! **Overall Purpose:** The **End User Computing Analyst ** provides customer service and technical support to end user's computing devices by identifying ... Critical Infrastructure Network. + Prepare knowledgebase information for the Service Desk and train others on new...limited to duties such as: working with operations for service center support or with the communications,… more