- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... technical needs supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes decisions based on independent… more
- Geisinger (Danville, PA)
- …entire enterprise health system. Services issues are reported as incidents or service requests. Using common trouble-shooting techniques and questions the analyst ... will attempt to resolve the issue using a documented fix or workaround on initial touch or contact. Job Duties + Receives customer calls in a courteous manner. + Records the details of the incident or request into the call ticketing system. + Assesses the… more
- Deloitte (Philadelphia, PA)
- …pioneer in technology who wants to work in a collaborative environment? As an experienced Service Desk Analyst -Project Delivery Analyst you will have the ... service delivery. Work you'll do/Responsibilities * As a Service Desk Analyst , you will...Qualifications Required + 1-3 years of hands-on experience in Technical Service Desk + Competent… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are offering a job opportunity for a Help Desk Analyst II to join our team in Pittsburgh, Pennsylvania. The successful candidate will be ... groups and vendors. This role also involves maintaining the service desk knowledge base and participating in... activities. Requirements * Proven experience as a Help Desk Analyst II or similar role for… more
- GNC (Pittsburgh, PA)
- …achieve it. Be a part of helping others to Live Well! Job Description The Service Desk Analyst position provides first level problem determination, tracking ... appropriate + Log all issues properly into the IT Service Desk management software + Place ...IT on-call engineers and/or vendor support contacts to resolve technical problems + Communicate effectively when translating technical… more
- Robert Half Technology (Philadelphia, PA)
- Description We are offering a contract employment opportunity for a Help Desk Analyst in the Healthcare, Hospitals, and Social Assistance industry located in ... ensuring smooth operations of our IT systems. The Help Desk Analyst will be a key point...and Social Assistance industry is desired * Excellent customer service skills and ability to communicate technical … more
- Robert Half Technology (Reading, PA)
- …to provide effective Technical Support. Requirements * Proven experience in a Help Desk Analyst role or similar technical support position * Proficiency ... Description We are in search of a Help Desk Analyst I, to be based...Rentokil and Terminix. * Handle a high volume of Service Desk work, including answering phone calls… more
- Robert Half Technology (Hazle Township, PA)
- Description We are seeking a Help Desk Analyst I to join our team in HAZLETON TOWNSHIP, Pennsylvania, 18202-9790, United States. This role offers a short-term ... * Basic troubleshooting skills are required to identify, investigate, and rectify technical issues. * Exceptional customer service skills are essential to… more
- Robert Half Technology (Turtle Creek, PA)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst with our client located east of Pittsburgh, PA Pennsylvania. ... You will work to ensure the smooth operation of technical equipment and software, acting as the first point...year experience in a similar role as a Help Desk Analyst or in a related field… more
- Robert Half Technology (Meadville, PA)
- Description We are inviting applications for the role of Help Desk Analyst II at our manufacturing facility located in Meadville, Pennsylvania, United States. ... Microsoft environment including Teams and SharePoint sites. * Offer technical support for office printers and other IT equipment....* Minimum of 2 years experience in a Help Desk Analyst role or similar * Proficiency… more
- Robert Half Technology (Reading, PA)
- Description We are seeking a Help Desk Analyst I to join our team in Reading, Pennsylvania. In this role, you will provide technical assistance to computer ... efficiently * Provide dedicated support for system integration between systems * Answer service desk calls and provide immediate support * Maintain an accurate… more
- Robert Half Technology (Reading, PA)
- Description We are offering an exciting opportunity for a Help Desk Analyst I in Reading, Pennsylvania. In this role, you will be responsible for providing ... technical assistance to computer system users, resolving problems, and...taken. Your role will revolve around system integration, handling service desk work, answering phone inquiries, and… more
- Robert Half Technology (Reading, PA)
- …PC Hardware related issues and provide technical support * Engage in service desk work, including answering phone calls and responding to user inquiries ... Description We are in search of a Help Desk Analyst I to join our...in Reading, Pennsylvania. This role primarily focuses on providing technical assistance to computer system users, answering inquiries, resolving… more
- Robert Half Technology (Reading, PA)
- …into our IT organization, with the potential for progression into areas such as service desk , telecom, or networking. Responsibilities: * Work closely with ... service delivery for hardware and software purchasing, as well...a fast-paced environment * Previous experience in a Help Desk Analyst role is preferred. Technology Doesn't… more
- Robert Half Technology (Reading, PA)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Reading, Pennsylvania. This role is a critical component of ... our team, primarily focusing on providing technical assistance to computer system users. You will be...in a team setting. * High level of customer service orientation is needed. * IT-related degree or equivalent… more
- Robert Half Technology (Reading, PA)
- …are in the process of expanding our team and are looking for an experienced Help Desk Analyst I. The role will be based in Reading, Pennsylvania, and will ... involve providing technical assistance to computer system users. This includes answering...team environment * Demonstrated problem-solving skills * Excellent customer service skills * Ability to work under pressure and… more
- Robert Half Technology (Reading, PA)
- Description Responsibilities: * Deliver second-tier support via desk -side, remote, and on-site office assistance. * Monitor recurring tickets to identify emerging ... trends and common issues. * Collaborate with Technical Account Managers to resolve escalated customer concerns. *...requests. * Offer guidance and support for addressing escalated service matters. * Exhibit a strong commitment to customer… more
- Three Saints Bay (Philadelphia, PA)
- ** Technical Service Desk (TSD) Manager - Philadelphia (3722)** Location **Philadelphia, PA** Job Code **3722** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** *… more
- Marriott (Harrisburg, PA)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department procedures and… more
- Parker Hannifin Corporation (Erie, PA)
- … problems. + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... environment at the Erie facility. The Digital & IT Analyst will provide best in class customer service...methods applicable to the work area. + Provide after-hour technical support as needed . + Overnight travel to… more