- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... technical needs supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes decisions based on independent… more
- CAI (Harrisburg, PA)
- …for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and German speaking ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...accurate manner. This position will provide Service Desk support to our customers applying technical … more
- Robert Half Technology (Pittsburgh, PA)
- Description We are offering a job opportunity for a Help Desk Analyst II to join our team in Pittsburgh, Pennsylvania. The successful candidate will be ... groups and vendors. This role also involves maintaining the service desk knowledge base and participating in... activities. Requirements * Proven experience as a Help Desk Analyst II or similar role for… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket Analyst , you ... compliance with Service Level Agreements (SLAs) * Management of help desk tickets, prioritizing them for timely resolution and ensuring customer satisfaction *… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job Summary ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- Robert Half Technology (Harrisburg, PA)
- Description We are in search of a skilled Help Desk Analyst II to join our team located in HARRISBURG, Pennsylvania. Your role will primarily involve handling ... help desk requests, managing technology standards, and assisting in staff...technology implementations. * Participate in PCADV staff meetings and in- service trainings, and attend training on IT topics as… more
- EDB (Harrisburg, PA)
- …more information, visit www.enterprisedb.com **Job Description:** Reporting to the Global IT Service Desk Manager, this role will provide outstanding IT support ... candidate will follow industry best practices, policies and procedures to eliminate technical roadblocks and challenges for our employees, thereby enabling them to… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, ... customer service . Responsibilities: * Help in troubleshooting and resolving complex technical issues. * Offer excellent customer service and communication to… more
- Parker Hannifin Corporation (Erie, PA)
- … problems. + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... environment at the Erie facility. The Digital & IT Analyst will provide best in class customer service...methods applicable to the work area. + Provide after-hour technical support as needed . + Overnight travel to… more
- CADENT (Philadelphia, PA)
- …Will Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide in-office ... critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable expert both for...Minimum of 3-5 years of professional experience as a Technical Support Analyst * Bachelor's degree in… more
- Eliassen Group (Harrisburg, PA)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance **Workplace Type:** Remote **Reference ID:**… more
- Howmet Aerospace (Pittsburgh, PA)
- …and manage with an offshore support organization for enhancements and support work , service desk and vendor management. + Monitor, assess and lead remediation ... Howmet Aerospace business and customer needs. The Business System Analyst will blend both technical and functional knowledge of business processes to aide in… more
- Duquesne Light Company (Pittsburgh, PA)
- …outcomes. We want you to join our team! **Overall Purpose:** The **End User Computing Analyst ** provides customer service and technical support to end user's ... Critical Infrastructure Network. + Prepare knowledgebase information for the Service Desk and train others on new...others on new knowledgebase entries as appropriate. + Provide technical support to users of the company's personal computers… more
- PNC (Horsham, PA)
- …Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem Solving, Technical Troubleshooting **Work Experience** Roles ... opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN Capital… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …it is likely not legitimate._ **Job Description** The Sr. Incentive Compensation Analyst calculates, verifies and reports incentive compensation to the field sales ... + Accountable for maintaining a high level of customer service , eliminating waste, and driving continuous process improvement. +...number of complex compensation plans. + Acts as "Help Desk " personnel working with various members of the sales… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and problem solving 100% over the phone, ... ASM is looking for a Full Time Service Desk Analyst to...for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to… more
- SAIC (Boyers, PA)
- …devices. . In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the ... Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA....and principles of IT customer support. . Provides on-site technical support to approved seat service DCSA… more
- Compass Group, North America (Wayne, PA)
- …which also includes VIP and executive level associates at their respective location. The Technical Support Analyst is the public face of the IT department and ... Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development.… more