- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket Analyst , you ... compliance with Service Level Agreements (SLAs) * Management of help desk tickets, prioritizing them for timely resolution and ensuring customer satisfaction *… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- PNC (Horsham, PA)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN Capital ... Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem Solving, Technical Troubleshooting **Work Experience** Roles at… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work ... intake from problem tickets to service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more
- Compass Group, North America (Wayne, PA)
- …Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. ... VIP and executive level associates at their respective location. The Technical Support Analyst is the public face of the IT department and represent the user… more