- Robert Half Office Team (Williamston, MI)
- …is growing in the East Lansing area. Apply to be a Customer Service Support and Continuous Improvement Administrator today. This is a 100% onsite role, ... shipping dates and ensuring on-schedule deliveries. Assist the CIM ( continuous improvement manager) in the data entry,...checks. Ideal Candidate: + Previous experience in a manufacturing customer support role 2+ year preferred +… more
- Travelers Insurance Company (Lansing, MI)
- …requirements and contribute to removing roadblocks or impediments; look for opportunities for continuous team and process improvement . + Perform other duties as ... automation. In this position, you will lead the enterprise Continuous Integration (CI) service. Acting as the voice of...guide the day-to-day work of an engineering team and support the definition and enablement of the service vision.… more
- Lumen (Lansing, MI)
- …* Applies expertise and judgement to reach good decisions. * Approaches work with a continuous improvement mindset. * Ability to learn and adhere to customer ... power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest...to reach good decisions. * Approaches work with a continuous improvement mindset. * Ability to learn… more
- Consumers Energy (Lansing, MI)
- …customers receive accurate and timely bills. Delivering improved billing accuracy for our customer through continuous improvement initiatives is a top ... business acumen, interpersonal skills, and leadership. The individual(s) selected for this role will support one of the four areas of Customer Operations: + … more
- Wilson Language Training (Lansing, MI)
- …skills via phone and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling customer ... experience and is expected to retain existing business and support expansion within their account portfolio. The ideal candidate...to appropriate internal stakeholders as part of the ongoing improvement cycle + Ensure high customer engagement… more
- Gap Inc. (Lansing, MI)
- …and thrive in a fastpaced environment. + A problem solver with a focus on continuous improvement , who is always learning, open to feedback and takes action as ... engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert...which contribute to overall store goals and results. + Support sales floor, fitting room, cash wrap, back of… more
- Fujifilm (Lansing, MI)
- …the identification of the root cause. + Utilizes Salesforce Service Cloud to manage customer support cases. + Installs and configures HCUS products at ... cases. + Collaborates with HCUS colleagues for the continuous improvement of products and processes resulting...industry technical experience. + 5+ years of experience in customer service and support for medical imaging… more
- GovCIO (Lansing, MI)
- …and areas for improvement + Create detailed reports on digital support performance, including key metrics like customer satisfaction, resolution time, and ... GovCIO is currently hiring a skilled and motivated Digital Support Strategist to join our dynamic IT team. The...Utilize data insights to inform strategic decisions and drive continuous improvement + Set and communicate the… more
- Sunrun (Lansing, MI)
- …engineering processes and ceremonies, ensuring high-quality delivery, and supporting continuous improvement . Collaborates with product management and ... mind, considering the downstream implications and potential obstacles. + Innovation and Continuous Improvement : Stays current with industry trends and emerging… more
- EBSCO Information Services (Lansing, MI)
- …things work and how our work impacts the larger company goals enables continuous improvement . **Sound Judgement** Make tough decisions without agonizing and ... leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self- improvement .… more
- Fresenius Medical Center (Lansing, MI)
- …education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement . + Assists in training of applicable direct ... as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per...processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities. + Ensures… more
- Fujifilm (Lansing, MI)
- …without having direct authority. The successful candidate will focus on continuous improvement , clear direction, cohesiveness, transparency, and alignment ... financial performance improvement . + Tracking operational performance to ensure high customer trust and satisfaction. + Identifying areas for improvement and… more
- Verint Systems, Inc. (Lansing, MI)
- …leadership to less experienced members of the team - mentor, coach, continuous improvement + Take responsibility for technical implementation and decision ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support . The Senior Software Engineer… more
- Lauridsen Group Inc. (St. Johns, MI)
- …our partners' products. We are formulating success by living our values of Continuous Improvement , Teamwork, Quality, and Leadership. SUMMARY: The purpose of ... processes in accordance with established policies and procedures, and to meet customer specifications. **Night Shift/12-hours, 4:00 PM - 4:00 AM (36 hours one… more
- Norstella (Lansing, MI)
- …deliver value in the marketplace. + Thrive in an environment of innovation & continuous improvement , where you continuously bring forward new ideas to improve ... which you will use as proactive outreach strategies to support account retention, growth and new business activities. +...challenging the status quo & driving innovation for the improvement of the Customer Experience & business… more
- Wolters Kluwer (Lansing, MI)
- …operations, including platform support , ticket creation and triage, business, and customer support . Define system enhancements based on feedback and growth ... Support :** + Identify & implement opportunities for process improvement for critical data elements to improve input &...Planning and Innovation:** + Lead the strategic planning and continuous improvement of the PIM system. +… more
- Xerox (Lansing, MI)
- …+ Collaborating with cross-functional teams (sales, marketing, operations, customer support ) to communicate findings and improvement opportunities. + Serve ... access. + Train members on features and provide ongoing support to resolve issues or answer questions. + Deploy...experience. + Use feedback data as a foundation for continuous iteration and improvement , regularly refining both… more
- Cayuse Holdings (Lansing, MI)
- …takes action accordingly, consistently providing high level quality service + Manages continuous improvement through ongoing collection of data and information ... learner + Ability to handle sensitive and confidential information appropriately + Continuous learner/ improvement mindset, desire to learn quickly with a… more
- LOC Performance Products, Inc (Lansing, MI)
- …to support program launch readiness, production planning and continuous improvement . Provides the necessary weld engineering knowledge, processing ... with process and document interpretation. + Participate in cost reduction efforts and support /implement continuous improvement activities. + Support … more
- Norstella (Lansing, MI)
- …value in the marketplace. + Create and cultivate an environment of innovation & continuous improvement , where new ideas are consistently being brought forward to ... + Ensure team members are trained & ready to support commercial success, with the use of infield evaluations....challenging the status quo & driving innovation for the improvement of the Customer Experience & business… more