- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Little Rock, AR)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Little Rock, AR)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- The Joint Chiropractic (North Little Rock, AR)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more
- The Joint Chiropractic (Conway, AR)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more
- Ross Stores, Inc. (Little Rock, AR)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible… more
- Ross Stores, Inc. (North Little Rock, AR)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- ENFRA (Little Rock, AR)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- Compass Group, North America (Little Rock, AR)
- …hotel services, amenities and upsells products to the guests. Supervises Guest Service Agents. **Essential Duties and Responsibilities:** + Assign duties to Front ... reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain communication logs with staff and managers. Monitor… more
- H&R Block (Conway, AR)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- Fortrex (North Little Rock, AR)
- …so families everywhere can eat without fear.** + **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to ... + Experience working closely with accounting, production scheduling, customer service , and logistics departments. **OUR ENVIRONMENT:** **This position is based… more
- GovCIO (Little Rock, AR)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- ENFRA (Little Rock, AR)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... Performs tasks under the supervision of an Assistant Project Manager , Project Manager , or departmental staff. +...Environment Requirements** + Prolonged periods of sitting at a desk and working on a computer. + Climbing stairs.… more
- BAE Systems (Little Rock, AR)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and...Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) +… more
- Pacific Northwest National Laboratory (Little Rock, AR)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- St. George Tanaq Corporation (Little Rock, AR)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more