- Themis Insight (Columbia, MD)
- …Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to ... a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating tickets + Handling ticket escalations… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- H&R Block (Parkville, MD)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Optiv (Baltimore, MD)
- …and will be responsible for compliant co-managed and managed services, authorized support, help desk and more. This role will require experience in the ... to the growth of the Optiv+ClearShark Services business + Lead the delivery of services to assigned client(s) in...to uncover concepts for delivery innovation. Develop processes to help determine how concepts are vetted and executed +… more
- Leidos (Baltimore, MD)
- …is seeking a **Site Reliability Engineer** to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing ... one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects… more
- Kennedy Krieger Institute (Baltimore, MD)
- …III, provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, ... in collaboration with the Network Engineer III, takes the lead on monitoring and resolving issues as they arise...monitoring programs and network administrators. 7. Perform as technical lead for specified projects. 8. In collaboration with Network… more
- Serco (Columbia, MD)
- …Have experience with source code control systems, such as Git. + Serve as team lead at the level appropriate to the software development process being used on any ... for complex software projects. + Serve as the technical lead of multiple software development teams. + Select the...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Deloitte (Baltimore, MD)
- …organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our ... responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic...to meet the dynamic needs of Deloitte professionals and help increase their productivity. Qualifications + 6+ years of… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Ross Stores, Inc. (Baltimore, MD)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** * Leads ... to shop environment\. * Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates\. **Merchandise Processing and… more
- Johns Hopkins University (Baltimore, MD)
- …preferably IT/electrical related. + Two years of related experience, including some help desk experience. + Additional education may substitute for required ... of business situations. _Licensure, Certification, Registration_ + Security project lead experience and certifications in access control preferred. + Transact… more
- Morgan Stanley (Baltimore, MD)
- …industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their ... * Interact with senior members of the Loan Trading desk , Legal, Sales, and Operations groups in order to...*What you'll bring to the role:* * Ability to lead by example, work with drive and determination, adapt… more
- Paramount (Baltimore, MD)
- …work on Broadcast! This role requires close coordination with News Managers, Assignment Desk , Digital Team and Broadcast Line Producers. You will build a compelling ... + Format and manage a daily broadcast + Assist fellow Producers and managers to lead a team of anchors, reporters, photographers, editors and writers + Help with… more
- Amentum (Aberdeen, MD)
- …review boards, review failure data for trend analysis and recommendations, and assist help desk / field engineers with address operational sustainment issues that ... of Statements of Work, cost estimates, and technical evaluations. + Lead efforts related to obsolescence management to include tracking, mitigation planning,… more
- Surgery Care Affiliates (Columbia, MD)
- …aligning incentives to support growth and transition to value-based care. + We lead the industry in value-based payment solutions through our Global 1 bundled ... convener, that provides easy predictable billing to patients. + We help physicians address everything beyond surgical procedures, including anesthesia and ancillary… more
- Serco (Columbia, MD)
- …to develop system requirements specifications. + Analyze system requirements and lead design and development activities. + Guide users in formulating requirements, ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Columbia, MD)
- …Has experience with source code control systems, such as Git. + Serve as team lead at the level appropriate to the software development process being used on any ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more