- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …a short video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …to fill a Case Management/Electronic Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help ... Duties and Responsibilities (including but not limited to the following): * Provide Tier 1 support for CM/ECF * Utilize ITSM tool to create or… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- Koniag Government Services (Baltimore, MD)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... Trust clearance to support **TGS** and our government customer in Baltimore, MD....holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified… more
- TEKsystems (Halethorpe, MD)
- …and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of experience working with "help desk ticketing tools" ie Service ... Top Skills Details call center customer service,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk support to C5ISR personnel. Support includes, but… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
- Synergy ECP (Columbia, MD)
- System Administrator Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Description Level 1 System Administrator Provides support for implementation, ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem… more
- Amentum (Hanover, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... team of passionate individuals. In this role you will support challenging, mission-critical projects that make a direct impact...of configuration and operation of IT systems. + Provide Tier 1 (Help Desk ) problem… more
- Synergy ECP (Columbia, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of… more
- Amentum (Columbia, MD)
- … support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution ... team of passionate individuals. In this role you will support challenging, mission-critical projects that make a direct impact...users in accessing and using IT systems. + Provide Tier 1 (Help Desk ) and… more
- Assertive Professionals (Hanover, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 (Help Desk ) problem identification, diagnosis and resolution of ... the daily activities of configuration and operation of IT systems + Provides Tier I (Help Desk ) problem identification, diagnosis and resolution of problems… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + Provides support for implementation, troubleshooting and maintenance of information Technology (IT)… more
- CACI International (Linthicum, MD)
- …monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 ... Opportunity:** CACI is seeking a cleared Systems Administrator who provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT… more
- Lockheed Martin (Hanover, MD)
- …IT systems \- Provide assistance to users in accessing and using IT systems \- Provide Tier 1 \(Help Desk \) and Tier 2 \(Escalation\) problem ... about Lockheed Martin's competitive and comprehensive benefits package\. We support our employees, so they can support ...We support our employees, so they can support our mission\. **The Work:** As a Systems Administrator… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …provide feedback on one-time and problematic trends/patterns with customer support requirements + Ensure rigorous application of cybersecurity policies, principles, ... and practices in the delivery of customer support services + Coordinate, and assist in the installation,...maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless… more
- Anywhere Real Estate (Baltimore, MD)
- … Support ** Facilitate consistent communication with branch leaders regarding all onboardings. Support branch manager recruiting efforts for top tier agents as ... to all CBR agent tools Provide initial overview of DESK with focus on account activation, enrollment, and various...including agents, branch leaders, senior field leaders and operational support teams. Ability to work in a remote environment… more
- Kennedy Krieger Institute (Baltimore, MD)
- …with Network Engineer III, provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, ... as they arise within the data and telephony network. **Responsibilities** 1 . Perform day-to-day networking tasks to ensure network reliability, availability, and… more