- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- Under Armour, Inc. (Tinton Falls, NJ)
- …footwear sales by providing the customer with an exceptional shopping experience . The Lead Associate, Footwear maximizes footwear sales by delivering ... count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the best in each… more
- Capital One (New York, NY)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of these… more
- Sanofi Group (Bridgewater, NJ)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...size) from opportunity through closure * 12+ years of experience working with, presenting to, and negotiating with C-level… more
- Google (New York, NY)
- …, you'll use your qualitative and quantitative research skills to design and lead customer intelligence initiatives (eg, surveys, customer forums, etc.) ... in management consulting, business strategy, marketing, or advertising. + 2 years of experience in customer intelligence or market research in the advertising… more
- Burlington (Elizabeth, NJ)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Quantexa (New York, NY)
- …from our SaaS solutions. You will be responsible for designing and managing the customer experience through the full customer journey from trial execution, ... customer support service for SaaS customers to increase customer satisfaction and retention. + Recruit, lead ...studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success, Account Management, or… more
- Google (New York, NY)
- Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 8 years of experience in media analytics, advertising sales, digital media and ... consulting, or financial analysis. Preferred qualifications: + 1 year of experience with marketing measurement and attribution techniques (eg, offline measurement,… more
- JPMorgan Chase (New York, NY)
- …only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . Consumer and Business Intelligence is a new ... business needs and user insights. As a Vice President Experience Design Lead in Consumer & Business...into the product development processes and ensure seamless and customer -centric solutions + Analyze market trends, gather feedback from… more
- Book of the Month (New York, NY)
- …+ Become an expert in Klaviyo operations to help other teams like Product and Customer Experience troubleshoot member, lead , and rejoin experiences. + Assist ... Summary: The Retention and Member Experience team is responsible for retaining and growing...help to ideate and execute new initiatives to improve customer attention, with a focus on both voluntary and… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more
- JPMorgan Chase (Brooklyn, NY)
- …solutions that solve key business problems & deliver best-in-class user experiences As an Experience Design Lead in Employee Experience Design, you will play ... a pivotal role in shaping the Employee Experience across JPMC. You will lead strategically...into the product development processes and ensure seamless and customer -centric solutions + Lead cross-functional teams to… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- M&T Bank (New York, NY)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- Novo Nordisk (Plainsboro, NJ)
- …within the TA to maximize brand and portfolio performance as well as improving customer experience . It is a key driver of growth, differentiation, standard ... our future. The Position The Rare Bleeding Therapeutic Area Lead is instrumental in shaping and executing NNI's strategic...to support forecast and product expectations + Market and Customer Experience Mapping + Facilitate TA market… more