- CVS Health (Austin, TX)
- …the appropriate Aetna team, including DSNP's interdisciplinary care team and customer service - Initiates engagement with assigned members to introduce the program ... members with appropriate care team personnel including care managers and customer service when needed - Accurately and consistently documents each call in the… more
- Highmark Health (Austin, TX)
- …Highmark Health **Job Description :** **JOB SUMMARY** This job is a strong advocate of cloud technology and engineering support necessary to drive the organization's ... next-generation technologies. The senior level incumbent works to adopt, expand, maintain, and...solutions to lead engineers and management to further cloud service utilization and optimization. + Develops automation scripts and… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success ... Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this… more
- Amazon (Austin, TX)
- …solutions that measurably achieve this goal. Key job responsibilities As a Senior Applied Scientist for People Experience and Technology (PXT) Central Science, you ... a critical role in the organization's business planning, work closely with senior leaders to develop goals and resource requirements, influence our long-term… more
- Molina Healthcare (Austin, TX)
- …**Job Summary** Molina Health Plan Dental Provider Network Management and Operations jobs are responsible for dental network development, network adequacy and ... and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible for various dental… more
- Amazon (Austin, TX)
- …build faster and more securely, or fine-tuning the design for a new service alongside its software developers. The ideal candidate combines technical acumen with an ... and develop teammates both technically and professionally * Seek out, develop, and advocate for new technology to identify and mitigate complex risks * Effectively… more
- Deloitte (Austin, TX)
- …development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results ... Solution Architect: ServiceNow HR Service Delivery Role Overview: As a ServiceNow HRSD Solution Architect , you will play a critical role in implementing and… more
- Amazon (Austin, TX)
- Description Amazon is looking for a Senior Software Development Engineer (Sr SDE) to lead the development of in-app self- service support automation solutions ... packages on behalf of Amazon, and to contact Customer Service (CS) to solve defects. The Shipping & Delivery...make a positive impact on many people. A successful senior engineer in this role is: - Highly analytical:… more
- Amazon (Austin, TX)
- …owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree in business, operations , public policy ... the development and execution of comprehensive strategies and initiatives to safeguard our service , protect our users, and uphold the integrity of our community. You… more
- Amazon (Austin, TX)
- …experience that is personal, transparent, and convenient. We are looking for a Senior Security Engineer to join our team. As a Security Engineer, your responsibility ... face of uncertainty; and - Evangelize security within Amazon.com and be an advocate for customer trust. A successful candidate will be a deeply curious individual… more
- Amazon (Austin, TX)
- …different OSes and on IoT devices of the near future. It is a senior role requiring the person to be comfortable ideating, documenting and delivering hands on, ... mobile or in the home. As a strong customer advocate , you will help own audio-video technologies and quality...Write code, debug, test, work with QAs and customer service agents to deliver award winning customer experiences to… more
- ServiceNow, Inc. (Austin, TX)
- …of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow. Key Responsibilities Project Delivery + Act ... - IT Service Management + Certified Implementation Specialist - IT Operations Management + Certified Master Architect This role is ideal for a technical… more
- Trellix (Austin, TX)
- …threats gain confidence in the protection and resilience of their operations . Trellix, along with an extensive partner ecosystem, accelerates technology innovation ... of finished intelligence. The role will support customer security operations including planning and risk assessment, vulnerability assessment, 24x7x365 monitoring,… more
- Amazon (Austin, TX)
- …influence the largest enterprises in the world to gain the best value and service from AWS. In the role, you will support our customers' creative and transformative ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer' to AWS product...to AWS product teams. Key job responsibilities As a Senior TAM, you will craft and execute technical cloud… more
- Ascension Health (Austin, TX)
- …5 time designated MAGNET facility we believe that empowering our team members to advocate for and own the relationships with their patients and families is a ... will be performed in a manner which reflects the core values of Ascension: Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication. + Creates a… more
- Stantec (Austin, TX)
- …of contact for end-users through the IT Service Center. + Coordinate with senior IT and business stakeholders. + Advocate for and enforce Stantec IT ... changes. + Work closely with the Stantec ServiceNow platform team to improve the quality of service and resolve issues. **Communications** + Serve as the first point… more
- Highmark Health (Austin, TX)
- …and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as ... and ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide… more