- Concentrix (Austin, TX)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Medtronic (Austin, TX)
- …the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. * Provide input on ... commands to modify operating files. * Fulfills Software and Service Contract obligations. Customer Support ...primary Medtronic customer liaison for repair and technical support issues. * Provides timely information… more
- TEKsystems (Round Rock, TX)
- …Skills helpdesk, help desk, ticketing, troubleshooting, customer support . IT, Customer service , Technical support , Help desk support ... Top Skills Details helpdesk, help desk, ticketing, troubleshooting, customer support . IT, Customer service , Technical support ,Help desk support… more
- Concentrix (Austin, TX)
- …or GED required + Minimum of 1 to 3 Years of experience in Call Center Customer Service , Technical Support , Office Administrative, Social Media related ... join our purpose, people as passionate about providing exceptional customer service experiences as we are. **CAREER...WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service… more
- Danaher Corporation (Austin, TX)
- …greater level of technical support or quality reporting system. + Responsible for customer technical support calls and may develop new customer ... tools that address the world's biggest health challenges. The National Informatics Service Support Specialist for Beckman Coulter Diagnostics is responsible for… more
- Global Foundries (Austin, TX)
- …team as a Field Application Engineer. You will have responsibility for providing technical support to GlobalFoundries customers. Specifically, you will work with ... About GlobalFoundries GlobalFoundries (GF) is a leading full- service semiconductor foundry providing a unique combination of...teams and stakeholders to match GF technology offerings with customer requirements + Assist customers with technical … more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Amazon (Pflugerville, TX)
- …facilities. Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who...support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- HP Inc. (Austin, TX)
- **Job Summary** * This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for ... specialized systems. * Leads direct post-sales technical support for end users and organization's authorized service...products in Customer base, account management, computer customer support , on site customer … more
- Amazon (Austin, TX)
- …on a global scale, please apply! About the team The mission of the CET team within Customer Service is to create earth's best customer service solutions ... Description Amazon's Customer Engagement Technologies (CET) team is at the...Technologies (CET) team is at the forefront of intelligent self- service and automation, leveraging cutting-edge GenAI technologies. We are… more
- Mitsubishi Chemical Group (Austin, TX)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- ThermoFisher Scientific (Austin, TX)
- …in new product support and field service engineer training. The Global Technical Support Engineer provides technical support to address field ... problems, working closely with colleagues from Customer Service , GTS in Europe and Brno,...with service field service to support customers. + Provide technical support… more
- Amazon (Austin, TX)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...achieve. Basic Qualifications - 3+ years of telephony porting technical support experience - Bachelor's degree in… more
- Amazon (Austin, TX)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- Verint Systems, Inc. (Austin, TX)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Lumen (Austin, TX)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (Austin, TX)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more