- Subaru of America (Camden, NJ)
- …that inspire and delight our customers. SUMMARY Leads a team of highly talented zone Customer Experience Managers (CEM) on a mission to make Subaru #1 in ... customer experience for the mass market. Provides guidance, coaching, and assistance to CEMs while also focusing on their career development. Builds strong,… more
- M&T Bank (Wilmington, DE)
- **Overview:** Responsible for bringing the voice of the customer and employee to life, through the design, execution, and reporting of research results to drive ... act as a subject matter expert with the Qualtrics Experience Management platform and help lead efforts to leverage...Be the go-to contact for technical Qualtrics questions around Customer XM, Employee XM and TextIQ/Discover. + Understand and… more
- American Airlines (Philadelphia, PA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic environment and… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum ... Description We are in search of a Customer Support Manager to join our...process invoices efficiently * Proficiency in Microsoft Excel * Experience with Oracle and QuickBooks * Familiarity with SAP… more
- OneMain Financial (Upper Darby, PA)
- …Management Trainee, Finance, Full-time, Career, Benefits, Customer experience , Financial Representative, Credit, Leadership, Manager Trainee OneMain ... creating a work environment that fosters the ability to deliver an exceptional customer experience by providing leadership and training for branch staff.… more
- Trellix (Trenton, NJ)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Teradata (Trenton, NJ)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Aaron's Inc (Philadelphia, PA)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $15.50 to $16.25** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $17.75 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- Verint Systems, Inc. (Trenton, NJ)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Trenton, NJ)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Trenton, NJ)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Restaurant Depot (Philadelphia, PA)
- From $15.69 - $16.47 Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for ... Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience . +… more
- SAP (Newtown Square, PA)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience (CX) knowledge of e-commerce, sales, customer ... early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Amazon (Malvern, PA)
- Description We are looking for a Senior Technical Program Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers ... Ring's direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com...- 5+ years of technical product or program management experience - 7+ years of working directly with engineering… more
- Verint Systems, Inc. (Trenton, NJ)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Proofpoint (Philadelphia, PA)
- …we're a leader in next-generation cybersecurity. **The Role** We are looking for a Customer Success Manager to join the Tessian team following the Proofpoint ... working within cyber-security is a huge plus + An experience of quota carrying account or customer success management experience + An understanding of the… more
- Piedmont Airlines (Philadelphia, PA)
- …is seeking a motivated, reliable leader to join our team as a Unit Manager , Customer Operations in our Ground Handling Department. The primary responsibility of ... and equipment. This position will report to the Department Manager , Customer Operations. **Essential Duties:** + Keep...items **Preferred Qualifications:** + Two (2) years of supervisory experience in both Ramp and Customer Service… more
- American Airlines (Philadelphia, PA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic environment and… more