- Sunrise Senior Living (Wilmington, DE)
- …communication with resident support services and families and maintaining clinical quality assurance while leading and demonstrating the Mission for ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...medication care managers at the direction of the RCD. Quality Assurance and Regulatory Compliance Demonstrate and… more
- Skanska (Conshohocken, PA)
- …a culture of safety. + 3+ years experience developing a culture of quality assurance and control. + 3+ years experience managing subcontractor relationships. ... society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is… more
- CSL Behring (King Of Prussia, PA)
- …reduction of the total cost of ownership and risk, while increasing innovation, customer service , compliance and quality . _Establish and Maintain Effective ... and innovations with critical suppliers with a focus on assurance of supply, quality , service , continuous improvement, and innovation while minimizing… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Philadelphia Gas Works (Philadelphia, PA)
- …the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is ... the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality ...can be achieved. + Execute processes for measuring departmental customer service performance including but not limited… more
- Agile Cold Storage (Claymont, DE)
- About the Role: The Operations Lead - Quality Assurance plays a critical role in ensuring that all warehouse operations meet the highest standards of quality ... and efficiency. This position is responsible for overseeing the quality assurance processes, implementing best practices, and ensuring compliance with industry… more
- Subaru of America (Camden, NJ)
- …and engineering groups who are responsible for service -related and product quality matters. Communicates reported customer quality concerns across all ... to final resolution. Leads and manages activities and projects involving all Port Quality Assurance Managers and provides material support to two (2) independent… more
- Justice, Bureau of Prisons/Federal Prison System (Fort Dix, NJ)
- …relative to quality assurance . Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and ... maintain a formal quality assessment program in compliance with the quality assurance program statement. Leads the continuous evaluation and investigation of… more
- TD Bank (Mount Laurel, NJ)
- …that will cascade throughout the organization. **Department Overview** The Compliance Quality Assurance (US) team is responsible for providing independent ... quality assurance of compliance risk through the execution of reviews....the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Catalent Pharma Solutions (Philadelphia, PA)
- **Associate Director, Quality Assurance ** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... full-time salaried position, onsite out of Philadelphia, PA.** The **Associate Director, Quality Assurance ** is responsible for providing leadership and support… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- American Water (Camden, NJ)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... Implement steps required to improve the processes * Be an advocate of Quality Assurance , continuous improvement and industry recognized Best Practices * Define… more
- Cardinal Health (Trenton, NJ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Philadelphia, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Kelly Services (Cherry Hill, NJ)
- **Job Title:** Quality Assurance Supervisor- Permanent Position- Overnight **Primary Purpose:** The Quality Assurance Supervisor ensures the inspection ... audits. + ** Customer Complaint Resolution:** Respond to customer complaints, demonstrating excellent customer service...a degree. + 3-5 years of supervisory experience in Quality Assurance within a food manufacturing environment.… more
- Rhoads Industries (Philadelphia, PA)
- …team. The Director of Quality is responsible for overseeing and enhancing our Quality Assurance Program (QAP). The Director of Quality will play a ... Leadership and Training: + Provide leadership and direction to the quality assurance team, which includes managing changing organizational priorities… more
- Naval Foundry and Propeller Center (Philadelphia, PA)
- …(https://www.navsea.navy.mil/Home/Shipyards/Norfolk/Department-Links/Naval-Foundry-and-Propeller-Center/ Job) Description The Quality Assurance (QA) ... Specialist in NFPC's C1430.1 Quality Assurance Program Administration Branch of its Quality Division will provide quality system oversight in a modern… more
- CVS Health (Philadelphia, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Trenton, NJ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
