- Service Source (New Castle, DE)
- …This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary ... Agreement (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give… more
- TEKsystems (Philadelphia, PA)
- …Solution Center Analyst position will be focused on providing Level 1 help desk support and across the organization. This position requires working knowledge ... of the help desk environment and involve Level 1...using ITIL processes. * Stay current with all relevant IT security, HIPAA, and other related compliance issues, technologies,… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology ( IT ) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt ... crucial role in ensuring the smooth operation of our help desk . You will be responsible for...support to ensure exceptional customer service. Your expertise in IT support will contribute to the overall success of… more
- IKO (Wilmington, DE)
- …built this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service ... and walk-up service support. The primary role of the IT Service Desk Analyst is...task plans, and to execute activities, communicating status accordingly. Help ensure relevant milestones and deliverables for assigned projects… more
- Robert Half Technology (West Chester, PA)
- Description We are in search of a Help Desk Analyst to join our team. This role is based in West Chester, Pennsylvania, and offers a contract-to-hire ... service and basic troubleshooting to our clients in the IT industry. OVERNIGHT SHIFT / 100% ONSITE Responsibilities: *...confidential information with discretion * Previous experience in a help desk or customer service role is… more
- Robert Half Technology (Philadelphia, PA)
- …We are offering a contract to hire employment opportunity in the healthcare and social assistance industry located in Philadelphia, Pennsylvania. The role involves ... providing helpdesk support to users across the health system, including professionals like doctors and corporate users. The position also entails supporting the patient portal, requiring strong customer service skills and experience. Monday-Friday,… more
- Insight Global (Mount Laurel, NJ)
- …customer service in person, via phone and email as appropriate. Resolve help desk issues including troubleshooting hardware and software issues. Perform ... Description Under the supervision of the IT Support Manager, the IT Support Analyst will provide front line primary technical support to end users on various… more
- Insight Global (Camden, NJ)
- Job Description One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide ... https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 4+ years of IT help desk experience (L2 desired) - Experience supporting… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne,...$Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from ... AD Group Policy and InTune policy + Work closely with the Director of IT Corporate Services on other projects + This position has high visibility and requires… more
- J&J Family of Companies (West Chester, PA)
- Lead Analyst , Contract Management | Multiple Locations - 2406221478W **Description** Johnson & Johnson is recruiting for a Lead Analyst , Contract Management to ... & Johnson, we all belong. **POSITION SUMMARY** The Lead Analyst , Contract Management will be part of the Commercial...terms and conditions in close coordination with Legal, Deal Desk , Finance, and the Field Sales Organization. This role… more
- Penn Medicine (Philadelphia, PA)
- …+ **1+ years of Healthcare IT experience is required.** + **1+ years of Help Desk or IS customer support experience is preferred.** + **1+ years of ... after the introductory period is complete** **Cybersecurity Epic Associate Analyst ** Under limited supervision, this position will administer all...IT experience is required.** + **2+ years of Help Desk or IS customer support experience… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …level of customer service to the local offices by assuming responsibility of assigned Help Desk tickets from receipt through resolution. + Delivers solutions to ... on suitable technology solutions. Will document current and future IT infrastructure. The Technical Solutions Analyst is...and future IT infrastructure. The Technical Solutions Analyst is the primary functional role on the team… more
- University of Pennsylvania (Philadelphia, PA)
- …wellness programs and resources, and much more. Posted Job Title Research Analyst , Wharton Real Estate Center Job Profile Title Database Administrator Job ... upon fundingWorking ConditionsOffice, library, computer roomPhysical EffortTypically sitting at a desk or table; Occasional lifting 50 lb. or less Job Location… more
- Public Consulting Group (Trenton, NJ)
- …learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large number of K-12 clients. ... **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a fast-paced… more
- NJM Insurance (Trenton, NJ)
- …applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. + Support Server and ... for my future endeavors." Maggie: "People are here to help , and we are here to learn." Joe: "I...to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues.… more