- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- American Airlines (Philadelphia, PA)
- …High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience ** + Bachelor's degree + Previous airport customer service ... job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight… more
- Michaels (Wilmington, DE)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Wilmington, DE Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Bentley Systems (Exton, PA)
- …IT, or Support + At least 3 years of experience as a Support Manager or equivalent role + Customer service experience with strong leadership skills ... **Support Manager ** **Location:** Hybrid or Home-based, US (ET or...role requires up to 5% travel for home-based colleagues. ** Experience :** + At least 8 years of experience… more
- Coinbase (Trenton, NJ)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- UGI Corporation (King Of Prussia, PA)
- …To support the Senior Digital Product Manager (DPM) in executing Customer Digital Experience (CDX) product strategy and roadmap initiatives for assigned ... hire on that basis. Nearest Major Market:Philadelphia Job Segment: User Experience , Substance Abuse, Behavioral Health, Product Manager , Technology, Marketing,… more
- Capital One (Wilmington, DE)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise...worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
- Tractor Supply Company (West Berlin, NJ)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager Pay Range: $20.3 - $25.4 hourly **Overall... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Bridgestone Americas (Cornwells Heights, PA)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Plymouth Meeting, PA)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Philadelphia, PA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Capital One (Wilmington, DE)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Aaron's Inc (Philadelphia, PA)
- ** Customer Accounts Manager ** The salary range for this role is $16.25 to $17.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Trenton, NJ)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Globus Medical, Inc. (Audubon, PA)
- …can resume their lives as quickly as possible. **Position Summary:** The Assistant Manager , Customer Support is responsible for ensuring the Customer ... corporate and personnel confidential information in a discreet, professional manner. The Assistant Manager , Customer Support reports directly to the Customer … more
- SHI (Trenton, NJ)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- John Deere (Philadelphia, PA)
- …- Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote Position_ ... Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring… more