- Kimpton Hotels & Restaurants (Philadelphia, PA)
- … Service Agent is responsible for registration and check-out, PBX operations , mail and message service all the while providing outstanding service ... required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,...period of time. + Familiar with hotel systems and operations , and the ability to enter in information accurately.… more
- Evolent (Trenton, NJ)
- …activities to consistently meet established customer service /contact center service levels/metrics + Staff the agent Team "help desk" and quickly ... Assists CSO supervisor in mentoring and giving feedback to customer service agents while handling agent...English is a plus + 2-3 years' experience with customer service /call center operations within… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Anywhere Real Estate (Philadelphia, PA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... communicate effectively with agents, clients, third parties and internal operations . As a trusted professional, you provide our agents,...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more
- Humana (Trenton, NJ)
- …Will help drive the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter who understands ... digital, customer , and business requirements, and can lead and manage...clearly to multiple functional teams across digital portfolio and operations , technical, and business stakeholders. They will need to… more
- Extra Space Storage (Philadelphia, PA)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH...operations of one or more sites. + Develop customer relationships by identifying their storage needs and providing… more
- Anywhere Real Estate (Moorestown, NJ)
- …GM plays a critical role in achieving business goals while promoting extraordinary customer service to all agents. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + ... the community, high visibility in the co-op community at agent and industry events; promoting the CB brand and...build and maintain relationships with agents and partners. + Customer Service : Commitment to providing exceptional … more
- Barnes & Noble Education (Media, PA)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
- Two95 International Inc. (Philadelphia, PA)
- …and functional priorities. Job Description Core Responsibilities + Manage day to day operations and service level agreements from the 3rd party security vendor ... to meet customer obligations. + Coordinate the deployment of agents within...consistent and repeatable processes to support day to day operations and meet service levels. Develops, publishes,… more
- General Motors (Trenton, NJ)
- …improvement, effective delivery, customer retention and profitability in service operations . Performs observations, assessments, interviews and analysis to ... experience + Intermediate level of vehicle technical knowledge including warranty administration, service operations and customer assistance + Basic… more
- USG Insurance Services, Inc. (Philadelphia, PA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- TD Bank (Mount Laurel, NJ)
- …identified + Participates and collaborates on initiatives with internal and external service providers (IT, operations , legal, compliance, marketing etc.) to ... to implement features, and monitoring performance to optimize profitability and customer satisfaction within the corporate spending segment. The Commercial Card… more
- Wolters Kluwer (Philadelphia, PA)
- …a reliable system for measurement of business performance for all operations ; directing budget development and administration; representing the LMG in cross ... Client and Marketplace needs and WK products, services, processes, and customer preferences; staying abreast of industry standards, methodologies, processes, and… more
- PVH Corp. (Philadelphia, PA)
- …image. + Develop all associates to be knowledgeable in areas of product, merchandising, operations , customer service , sales and growth within the company. + ... and exceed business goals. + Oversee and maintain the customer service standards to the highest possible...or Associate Manager. + Manage time and prioritize tasks. ** OPERATIONS ** + To understand and comply with all company… more
- PVH Corp. (Pottstown, PA)
- …as "floor ready", generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled ... policies and procedures * Manage time and prioritize tasks ** CUSTOMER SERVICE / SALES** * Ensure ...to management * Support all company / management decisions ** OPERATIONS ** * Ensure accuracy in all paperwork * Follow… more
- PVH Corp. (Philadelphia, PA)
- …motivates the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses and while ensure ... time and prioritize tasks. **MANAGERIAL RESPONSIBILITIES:** + Maximize sales by ensuring TH Customer Service program is being executed to standard as well as… more
- DoorDash (Philadelphia, PA)
- …formulas and creating pivot tables. + You have 3+ years' experience: In Operations , Warehouse Logistics, Customer Service , Retail Management, Fulfillment, or ... to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You'll hire, coach and...for the team. You'll serve as a leading change agent for your site, helping your team to navigate… more
- The Estee Lauder Companies (Bristol, PA)
- …initiatives and competencies, which include the areas of customs entry operations , clearing agent management, classification, valuation, trade programs and ... to clearing agents. ⁃ Create/update Standard Operating Procedures for Customs operations . ⁃ Requests, retains, and stores documents related to the affiliates… more
- The Cigna Group (Philadelphia, PA)
- …with marketing on creation of market facing materials, and coordination with product operations , data, technology, and operations teams on the creation and ... product solutions and features. . Be a visible change agent in the market to drive better alignment and...speculating about alternative futures without volumes of data. . Customer Focus - Is dedicated to meeting the expectations… more
- USG Insurance Services, Inc. (Philadelphia, PA)
- …supervision + Strong verbal, written, and presentation skills + Effective in sales, customer service , and team building + Proficient in basic computer ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more