- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service ... email and walk-up service support. The primary role of the IT Service Desk Analyst is to ensure prompt service delivery to end users through the… more
- CAI (Trenton, NJ)
- …Number** R4174 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- Robert Half Technology (Wayne, PA)
- Description We are seeking a Service Desk Analyst I for our manufacturing industry team, located in Wayne, Pennsylvania. This role offers a long-term ... contract employment opportunity. As a Service Desk Analyst , you will be a primary point of contact for our customers, handling their inquiries, and… more
- Virtua Health (Marlton, NJ)
- …2: Thursday, Friday and Saturday (8:00PM - 8:30AM) Summary: Provides front line service for all IS customer incidents, requests and problems. Analyzes all incidents, ... or vendors to escalate appropriately. Provides high level of customer service and technical expertise. Position Responsibilities: Responds quickly and with… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job Summary ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- Robert Half Technology (West Chester, PA)
- Description We are in search of a Help Desk Analyst to join our team. This role is based in West Chester, Pennsylvania, and offers a contract-to-hire employment ... confidential information with discretion * Previous experience in a help desk or customer service role is desirable but not required * Professional certification… more
- Robert Half Technology (Browns Mills, NJ)
- Description We are offering an exciting opportunity for a Help Desk Analyst in the technology industry, located in Browns Mills, New Jersey. In this role, you ... providing immediate assistance or escalating issues when necessary. * Respond to service requests through various channels such as ticket system, email, voicemail,… more
- Service Source (New Castle, DE)
- …management database. + Assist with assigning tickets and management of the Service desk . Additional Responsibilities + Evaluate documented resolutions and ... and communication to the end users. + Field incoming requests to the Service Desk via phone, e-mail and in-person to ensure courteous, timely and effective… more
- Robert Half Technology (Philadelphia, PA)
- …position also entails supporting the patient portal, requiring strong customer service skills and experience. Monday-Friday, 7:30am-4:00pm MUST LIVE COMMUTABLE TO ... resets and navigation. * Uphold the company's "patient first" motto, ensuring excellent service delivery. * Utilize your customer service experience to enhance… more
- Penn Medicine (Philadelphia, PA)
- …work after the introductory period is complete** **Cybersecurity Epic Associate Analyst ** Under limited supervision, this position will administer all aspects of ... + **1+ years of Healthcare IT experience is required.** + **1+ years of Help Desk or IS customer support experience is preferred.** + **1+ years of Experience with… more
- Bank of America (Pennington, NJ)
- Transaction Management Ops Analyst Jacksonville, Florida;New York, New York; Jacksonville, Florida; Charlotte, North Carolina; Dallas, Texas; Pennington, New Jersey ... reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients,… more
- Public Consulting Group (Trenton, NJ)
- …public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large ... K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a… more
- CADENT (Philadelphia, PA)
- …Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide in-office technical ... Right now we are seeking a seasoned Senior Support Analyst to join our IT department. This role is...critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable expert both for… more
- Insight Global (Mount Laurel, NJ)
- Job Description Under the supervision of the IT Support Manager, the IT Support Analyst will provide front line primary technical support to end users on various ... also be responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA....a timely manner according to SLA. The IT Support Analyst must have excellent problem-solving skills to diagnose, evaluate… more
- Prime Therapeutics (Trenton, NJ)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- University of Pennsylvania (Philadelphia, PA)
- …wellness programs and resources, and much more. Posted Job Title Research Analyst , Wharton Real Estate Center Job Profile Title Database Administrator Job ... upon fundingWorking ConditionsOffice, library, computer roomPhysical EffortTypically sitting at a desk or table; Occasional lifting 50 lb. or less Job Location… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work ... intake from problem tickets to service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …solutions. Will document current and future IT infrastructure. The Technical Solutions Analyst is the primary functional role on the team responsible for the ... overall level of IT Service within Mistras Group. This team, reporting up to...the local offices by assuming responsibility of assigned Help Desk tickets from receipt through resolution. + Delivers solutions… more
- Robert Half Technology (Fort Washington, PA)
- …other departments to ensure logged problems are being resolved. * Use help desk ticketing software, preferably Salesforce Service Cloud, and querying tools such ... Description We are seeking an Application Support Analyst to join our team in the Paper/Packaging industry located in FORT WASHINGTON, Pennsylvania. This role… more
- NJM Insurance (Trenton, NJ)
- …hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. ... assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution… more