- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...Required Experience: 2+ years of experience working in a service desk or customer service … more
- CAI (Phoenix, AZ)
- Service Desk Analyst **Req number:** R6763 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- CAI (Phoenix, AZ)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing… more
- Evolent (Phoenix, AZ)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- MUFG (Tempe, AZ)
- …**Job Summary:** Flood Insurance and Post Boarding Corporate Banking Middle Office Analyst is broadly responsible for the operations activities relating to the ... policies. The Team works closely with the Portfolio Managers and Customer Service groups, ensuring all required documents are reviewed for completeness within… more
- TEKsystems (Tempe, AZ)
- … side/hands-on support for incidents and service requests that are escalated from the IT Service Desk at each of the customer locations Top Skills ... and hardware refreshes . Provide back-up support for the IT Service Desk . Follow...A+ Certification . N+ Certification . Certified Desktop Support Analyst (HDI) . MCP (Windows 7) . MCSA (Windows… more