- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their… more
- US Signal Company LLC (Gilbert, AZ)
- …and timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US ... managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part...and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level… more
- MindPoint Group (Phoenix, AZ)
- …evolution of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities + Manage shift ... Full-time Incident Response Analyst - Weekend Night Shift Lead ( Tier 2) **Department:** SOC **Location:** MindPoint Group is searching for a **Incident Response… more
- Charles Schwab (Phoenix, AZ)
- …"challenge the status quo" and transform the finance industry together._ The CS&S Client Technical Support Associate responds to tier II escalated ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a...proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner… more
- Choice Hotels (Scottsdale, AZ)
- …knowledge and escalation point for all customers including, but not limited to, the Tier 1 Support team, System Implementers, System Trainers, and Sales ... Who are we looking for? SkyTouch has an exciting new opportunity as our Technical Services Specialist in the Customer Service department. Sky Touch Technology is an… more
- Nelnet (Phoenix, AZ)
- …management solutions to education and faith-based organizations, serving more than 1 ,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and ... ensure efficient operations. Our primary event management tools are essential for delivering top- tier virtual events that meet our business goals. In this role, you… more
- System One (Phoenix, AZ)
- …quality teams, along with lab analysts and scientists + Managing a portfolio of 15-25 tier 1 customers; ensuring their needs are being met + Answer customer ... Technical Customer Service Account Manager Lead **Employment Type:**...needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing… more
- NASCO (Phoenix, AZ)
- …a team of technical resources + 2 years of experience managing mid- tier applications and or mid- tier production support teams **Required Training, ... **Overview** The Manager, PEGA Production Support is responsible for overseeing the PEGA Platform...and implements processes and procedures equipping a team of technical resources with the knowledge and skills they need… more
- Cayuse Holdings (Phoenix, AZ)
- …will support the US Army Corps of Engineers RITS Program. Provides second- tier support to end-users for PC, server, mainframe applications, and hardware. ... Handles problems that the first tier help desk support is unable to...of Cayuse. **Responsibilities** **Job Responsibilities** + Journeyman Computer User Support Specialist performs technical , operational, and training… more
- Nammo Defense Systems, Inc (Mesa, AZ)
- Job Summary: The Desktop Support Technician will provide fast and effective Tier - 1 computer support to our internal US-based business users. This ... and distribution of all service desk tickets to other Tier levels. This role requires an IT Champion mindset...practices. * Other duties as required. Job Qualifications: * 1 - 2 years IT support , remote… more
- TEKsystems (Tempe, AZ)
- …and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. + Onsite in Phoenix (4 days ... Phoenix is looking at add a Service Desk Analyst ( Tier 2) as an important member of the IT...Phone Support , Troubleshooting, Customer service, Active directory, Technical support , Windows 10, Office 365, ServiceNow,… more
- U-Haul (Phoenix, AZ)
- …major SW process areas, such as SCRUM and release management. + Owner and technical lead for large, tier one, mission-critical applications. + Writes code that ... development team that develops and maintains a suite of tier one, mission critical enterprise applications and services used...design concepts and their applicability. + Serve as a technical lead: mentor, train and support other… more
- GovCIO (Phoenix, AZ)
- …and service requests. + Perform system administration duties and function. + Provide technical support of Red Hat and Windows server systems, performing ... for a Security Systems Administrator to review and remediate ACAS scans and support general RMF activities. This position is fully remote with infrequent travel.… more
- Pacific Northwest National Laboratory (Phoenix, AZ)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... through basic and applied research. We leverage a strong technical foundation in power and energy systems and in...years of relevant work experience -OR- + PhD with 1 + year of relevant experience Preferred Qualifications: + Strong… more
- Pacific Northwest National Laboratory (Phoenix, AZ)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... Platform Engineer who in partnership with business and technology will lead the technical implementation and sustainment of the new Oracle Financials ERP. The Oracle… more
- MUFG (Tempe, AZ)
- …and Latin America. + Analyze network performance data, actively participating in Tier 1 and Tier 2 support for Windows servers, and troubleshoot issues ... automate a number of NOC functions to help increase team efficiency. + Support Active Directory services, ensuring secure and efficient user access to network… more
- Pacific Northwest National Laboratory (Phoenix, AZ)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... project manager position that involves partnering with principal investigators and leading technical research teams to support the execution of high-profile… more
- Mercury Systems (Phoenix, AZ)
- …10 years direct Program Management experience managing programs in an aerospace and defense industry ( Tier 1 or Tier 2 supplier). * Active Secret clearance ... culture of teamwork, accountability, trust, and creativity. This position requires a technical expert within the custom microelectronics domain who is adept at… more
- U-Haul (Phoenix, AZ)
- …the root cause and implement robust technical solutions. + Serve as a technical lead: mentor, train and support other software developers, perform design & ... with a software development team that develops and maintains a suite of tier one, mission critical enterprise applications and services used by numerous U-Haul… more
- GovCIO (Phoenix, AZ)
- …and guidance on projects including enterprise application architecture, design review, technical mentorship, and industry specific knowledge + Oversee and guide both ... problem analysis and technical solution implementation through final testing and knowledge transfer...Practical experience in the use of automated tools with support to the configuration management efforts. + Provide leadership… more