- PennyMac (Pasadena, CA)
- …and effective service to customers while maximizing employee production and quality. As the AVP Customer Experience you will monitor workflows and queues to ... journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and...direct industry experience + 7+ years of Mortgage experience required + Management experience… more
- Citigroup (Arcadia, CA)
- …Area, growing and retaining a book of business, and ensuring a world-class customer experience for all current and prospective clients. Individuals in this ... branch stakeholders and other Area partners (eg Wealth Management, Mortgage ) + Partner with cross retail segment Area peers...knowledge in all assigned branches to ensure a positive customer experience . Be accountable to client service… more
- Banc of California (Santa Ana, CA)
- …products on the bank's balance sheet + Strong quantitative background and/or experience in statistical analysis + Advanced Excel analysis/modeling such as Macros, ... Pivot tables, Index-Match, Offset + Experience with Quantitative Risk Management ALM Platform (QRM/Empyrean) +...(Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act… more
- Insight Global (Pasadena, CA)
- …and effective service to customers while maximizing employee production and quality. As the AVP Customer Experience you will monitor workflows and queues to ... Job Description The Assistant Vice President Customer Experience will lead multiple teams...Finance or related field preferred, or equivalent direct industry experience 5+ years of Mortgage experience… more