- Humana (Pierre, SD)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Cardinal Health (Pierre, SD)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet ... accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and… more
- Cardinal Health (Pierre, SD)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Oracle (Pierre, SD)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- General Motors (Pierre, SD)
- …and improve it. Provide cost estimation and analysis. Build and Utilize AI- Agent capability. Support data pipeline orchestration on distributed backend system. ... mining solutions that are able to handle PB-level data. Support key training and evaluation projects across the company....with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,… more