- Public Consulting Group (Pierre, SD)
- …K-12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... or similar application support environment. (General IT experience or customer support will not fulfill this requirement). + Desired Experience: Zendesk,… more
- Cardinal Health (Pierre, SD)
- …and ongoing management of a portfolio of performance metrics to communicate the service metrics of IT Operations and tools/software adoption in practices. + ... Strong skills in stakeholder management and internal evangelism of IT Operations / service principles. + Track record of identifying clinical/applications product… more
- Ensono (Pierre, SD)
- …on-going operations + Assist in driving accountability and continual service improvements through reviewing support practices and performing trend analysis ... Operations . Key Areas of Focus for this Role ** Service Delivery Excellence** + Manage overall delivery & ...about speed of execution. + Demonstrated success leading Mainframe Operations support teams in a 24/7 mission… more
- Merck (Pierre, SD)
- …The customer care position is responsible for providing quality and efficient customer service to customers through direct contact as well as being the ... Account Managers, Sales and responsible for continually driving the service level. + Manage employees to expected KPI's and...customer care or related experience + eCommerce platform support + 5+ years of SAP experience + Experience… more
- UKG (Ultimate Kronos Group) (Pierre, SD)
- …2+ years post-secondary education or relevant work experience in a sales or customer service environment * Technical aptitude and experience with Oracle, ... Description About The Team: UKG is seeking a highly motivated, detail-oriented, and customer -focused professional to join the Sales Operations team. The Senior… more
- Lumen (Pierre, SD)
- …Strong coaching and mentoring skills are a requirement. The position requires excellent customer service skills. They must be effective in providing feedback in ... on new products and services. Help identify and risks or issues that may impact customer service and product implementation etc. + Accounting - to provide total… more
- Sutherland Global Services (Pierre, SD)
- …each new call? **Join Us.** We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational corporation ... **What you'll do:** **General Duties & Responsibilities** + Provide customer support by phone, email or instant...and business operations to enable resolution of customer inquiries + Excellent customer service… more
- Lincoln Financial Group (Pierre, SD)
- …#:** 73273 **The Role at a Glance** We are excited to bring on a ** Customer Service Representative** to join our fast paced, high volume contact center team ... supporting our Life and Annuity Operations organization in a work from home environment. _Background...perform and grow in this fast-paced environment. As a Customer Service Representative, you will serve as… more
- Sunrun (Pierre, SD)
- …our commitment to diversity, inclusion and belonging. **Overview** This is a sales and customer support role that is critical to help deliver solar and storage ... management experience + Solar and/or production building experience preferred + Demonstrated customer service skills + Strong verbal and written communication… more
- Lumen (Pierre, SD)
- …network monitoring equipment. + Ability to resolve complex trouble tickets. + Apply excellent customer service skills + The desire to work in a complex 24x7 ... and resolving customer reported trouble. You will provide advance technical support to include remote trouble diagnostics and correction, assist with answering … more
- HealthEdge Software Inc (Pierre, SD)
- … service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and ... + Leading cross-functional teams to drive process improvements,leveragingtechnology to enhance service efficiency and customer satisfaction. + Partnering with… more
- Merck (Pierre, SD)
- …levels within the CI organization to participate in and/or lead projects that support quality operations driving the efficient and ethical conduct of clinical ... include one or more projects. These opportunities in Clinical Operations can provide you with great development and a...Activities may include (but are not limited to): + Support the CI team which oversees Clinical Quality Management… more
- Highmark Health (Pierre, SD)
- …This job is a strong advocate of cloud technology and engineering support necessary to drive the organization's next-generation technologies. The senior level ... maintain, and optimize cloud usage across the organization through engineering support of cloud technologies and through automation builds and related technologies.… more
- Humana (Pierre, SD)
- …own the transformation of how we work in Provider Process and Network Operations (PPNO). As an Associate Vice President of Transformation, this leader won't just ... help us build the future state of how we support providers and make is easier for Associates to...into the marketplace, by developing products to meet specific customer needs and to achieve specific cost and success… more
- Takeda Pharmaceuticals (Pierre, SD)
- …communicate with team members at all levels of the organization. + **Exceptional Customer Service :** Create a positive donor experience and maintain donor ... to advance into an Assistant Manager position. You'll receive training and 1-to-1 support and engage in mentorships. + **Learn Operations Management** : During… more
- CenterWell (Pierre, SD)
- …standalone solutions, business process and change management for care delivery support team members. Additionally, the strategic plan and maintenance of supporting ... system infrastructure and business support processes are in scope. **Key Responsibilities:** + In...design, marketing, sales and peers in Clinical and Center Operations Product roles to ensure a coordinated and successful… more
- Lumen (Pierre, SD)
- …Role** The Supervisor position will lead a team of associates in providing excellence in customer service and a great customer experience. You will assist ... ability to make complex decisions + Demonstrates high personal work standards + Customer service experience working with internal and external customers +… more
- Ford Motor Company (Pierre, SD)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... will lead efforts related to the engineering, implementation and ongoing support and maintenance of Ford's client management infrastructure (SCCM, Dynatrace/SCOM,… more
- Highmark Health (Pierre, SD)
- …is responsible for directing and managing incoming technology request processes in support of the digital strategy and providing oversight on the organization's ... including metrics, reporting, dashboards, etc. Additionally, this role provides issues support to determine a path to resolution. **ESSENTIAL RESPONSIBILITIES** +… more
- Merck (Pierre, SD)
- …Managers, Functional Area Leaders, and Business Unit Leads + Provide special project support , and support customer partnership initiatives. + Propose ... IT support . Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and concerns while… more