- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 3 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 3 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 1 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 1 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- M. C. Dean (Annapolis Junction, MD)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... **Req ID:** RQ191847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Our work depends on Communications Specialist Advisor joining our team. HOW… more
- Insight Global (Hanover, MD)
- …for providing Tier 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, ... of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They...5+ years of experience in system administration - IAT Level 2 - Experience creating and responding to tickets… more
- Johns Hopkins University (Baltimore, MD)
- …Works with Service Desk Supervisor to review tickets and workflow in the Help Desk ticketing system to ensure an accurate reflection of services rendered and ... OS 11 and higher) preferred. + Working knowledge of help desk ticketing system (eg ServiceNow ,...**Preferred Technical Qualifications & Specialized Certifications** + Certified Technology Specialist (CTS)* + Dante Level 1 Certification*… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Johns Hopkins University (Baltimore, MD)
- …understand what is being described, with attention to detail in transcribing communications into help desk ticketing systems. + Must have the ability to work ... personnel requests for technical support. + Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. + Ensures… more
- Leidos (Fort Meade, MD)
- …as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems. + Provide first- level contact with customers, to include ... pushing TCNO patches. + Information Assurance DOD 85701-M IAT Level II Certification. + CompTIA Security+ Certification. **PreferredEducation/Experience:** + Current… more
- TEKsystems (Catonsville, MD)
- …posting Credit Balance and Refund resolution Resident Final Billing Customer Service-A/R Help Desk Month-end Close Translates internal charge files to ... related field of study IS PREFERRED Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM)… more