- NBC Universal (Orlando, FL)
- JOB SUMMARY: Manage the daily operation of revenue-generating Guest Arrivals which includes Parking, Admissions, Pass Sales, and Rentals. Provides direction and ... standards and goals are met. Partners closely with the Manager to establish safety, financial, Team Member satisfaction and...+ Manages and provides direction to Supervisors within the Guest Arrivals department. Responsible for ensuring all… more
- NBC Universal (Orlando, FL)
- …during overnight hours. Manages the overnight Guest experience by handling escalated Guest complaints, VIP arrivals , and any safety and security incidents in ... for overseeing Universal Kids Resort's onsite hotel overnight operations, acting as Manager on Duty, while ensuring a smooth transition between business days. This… more
- Omni Hotels (Orlando, FL)
- …training with associates to ensure Omni Standards. + Manage front office and guest services staff. + Communicate with all department managers on continuing basis. ... Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a satisfactory impression with the guest on… more