- AssistRx (Orlando, FL)
- …as needed based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- AssistRx (Orlando, FL)
- …associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and ... quality , client relationships, and customer service. The Quality Assurance Specialist regularly provides support to...records to ensure program metrics are met + Preparing call center reports and tracking service trends… more
- MyFlorida (Orlando, FL)
- …(FFS) Medicaid clients, provides ongoing coordination and completion of the MFC POC. Quality Assurance Maintain, review, and monitor MFC related data and ... of performance with desired thresholds. Implements organization, program, and individual quality assurance standards, in conjunction with management. Provides… more
- Synchrony (Altamonte Springs, FL)
- … center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as ... an incubation center to test and run innovation, provide standardized training...trustworthy AI outputs with disciplined and transparent oversight. + ** Quality assurance and Capacity Planning** : Establish… more
- Molina Healthcare (Orlando, FL)
- …pharmacies in accordance with departmental policies, state regulations, National Committee of Quality Assurance (NCQA) guidelines, and Centers for Medicare and ... * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively... call tracking system. * Maintains established pharmacy call quality and quantity standards. * Interacts… more
- Actalent (Lake Mary, FL)
- …program guidelines and maintain confidentiality of information. + Collaborate with call center and program staff to deliver quality products to customers. + ... Pharmacy setting. This position involves prescription review and data quality assurance , including verifying medication details and...volume experience and prescription review + Customer service and call center experience + BS Pharm degree… more
- Actalent (Orlando, FL)
- …to maintain licensure. + Ensure compliance with program guidelines and quality assurance procedures. + Collaborate effectively with call center and other ... + Specialty pharmacy + Prescription review + Customer service + Retail pharmacy + Call center experience + Strong verbal and written communication skills +… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …with organizational values. . Ability to travel PREFERRED: . Knowledge of quality assurance programs . Knowledgeable about client information system software ... technical assistance on the completion of all eligibility forms Service Center Medicaid support: verification, provider changes and validation activities Document… more
- Encore (Orlando, FL)
- …procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the Big Picture by efficiently ... and fosters a collaborative environment that values learning and a commitment to quality . This role will manage less than two Full-time team members, venue revenue… more
- Encore (Orlando, FL)
- …followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. * Manages the on-site equipment ... * Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. * Manages staff to support the growth of… more
- AssistRx (Belle Isle, FL)
- …daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and ... + Supervise Pharmacy Technicians + Communicate with physician offices, patients, and call center staff + Provide patient counseling, education and monitoring… more
- Actalent (Lake Mary, FL)
- …for license renewal. + Maintain confidentiality of patient information and ensure quality assurance protocols are followed. + Supervise and guide pharmacy ... staff, providing performance reviews and mentoring. + Collaborate with call center staff and interact with clients for operational process reviews. Essential… more