- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Canon USA & Affiliates (Rochester, NY)
- …plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask ... and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as… more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** Serves as a customer service representative and technical resource for the ... courier department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call… more
- University of Rochester (Rochester, NY)
- …the individual, and internal equity considerations._ **Responsibilities:** Responsible for the Customer Service Center, the main communication hub for University ... web based service calls. Responsibilities POSITION SUMMARY: Responsible for the Customer Service Center, the main communication hub for University Facilities… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Responsibilities ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …Scheduling is coordinated through the patient phone line and community referrals. Provides customer service and clerical support. Works closely with other OAS ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …to combine records. + Scan visit documentation and store in information system(s). Customer Service : + Embody ICare initiative. + Treat patients and colleagues ... including orientation, registration, charge entry, scheduling, reception, image management and customer service . + Act as information resource for department… more
- University of Rochester (Rochester, NY)
- …diploma required - 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …as assigned Qualifications - High School Diploma required - 2-3 years of customer service experience or an equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …duties as assigned Qualifications - High School Diploma required - 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …Other duties as assigned QUALIFICATIONS: High School Diploma required 2-3 years customer service experience or equivalent combination of education and experience ... for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas Screen all persons without UR identification for symptoms… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- University of Rochester (Rochester, NY)
- …and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is ... - If an interpreter is not available, in collaboration with Level II schedulers and/or interpreter supervisor/manager, recommends which interpreter to pull from a… more
- University of Rochester (Rochester, NY)
- …- or equivalent combination of education and experience required - Demonstrated customer service skills required - Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the, Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- University of Rochester (Rochester, NY)
- …preferred; or equivalent combination of education and experience required. Demonstrated customer service skills required. Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- Ricoh Americas Corporation (Rochester, NY)
- …required administrative tasks accurately and timely. + Complies with all company policies. ** Customer Service ** + Interacts with external customers to determine ... locations within a specific geographic area. A Technology Service Support Rep is capable of handling...+ Strong interpersonal and verbal communication skills. + Excellent customer service skills, including follow-up to ensure… more
- Robert Half Accountemps (Rochester, NY)
- …job demands interaction with both internal and external customers, necessitating quality customer service skills. Responsibilities: * Ensure accurate and timely ... offering a long-term contract employment opportunity for a Recovery Representative I (Tier II ) in Rochester, New...mitigation of all bank returned items. * Provide top-notch customer service to both internal and external… more
- US Tech Solutions (Rochester, NY)
- …accurate and timely resolution of all bank returned items + Provides quality customer service to internal/external customers while mitigating risk to the company ... High School Diploma + Bachelors Degree (Preferred) + Experience in customer service , finance, accounting, or payroll + Call Center Experience + Microsoft… more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** Provide excellent customer service to patients, employees, and guests of the ... vendors as needed to source products. Responsibilities GENERAL PURPOSE: Provide excellent customer service to patients, employees, and guests of the Ambulatory… more