- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Cognizant (Providence, RI)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- humano (Taftville, CT)
- …efficiently. The ideal candidate is a problem-solver who can move seamlessly between help desk support, system development, and technical project execution. The ... IT Systems Specialist Department: IT Location: TaftVille , CT START YOUR APPLICATION… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- University of Connecticut (UConn) (Storrs, CT)
- …and strategies used in academic support technology focus areas (eg, faculty support, help desk , computer labs, networking, PC labs, research support and ... software and hardware issues using the central ticketing system, Jira Service Desk . + Configure and deploy computers using JAMF/Intune and necessary peripheral… more
- MAPFRE Insurance (Webster, MA)
- …curve with continuous learning in cloud technologies and monitoring tools. + Partner with IT Help Desk , system admins, and business units to meet SLAs and plan ... employer._ **Nearest Major Market:** Worcester **Job Segment:** Data Center, Help Desk , Information Technology, Recruiting, Computer Science, Technology,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more