- US Physical Therapy (Westerly, RI)
- …to all HIPAA guidelines/regulations. + Point of contact for all clinic complaints, issues, customer service line items + "Face" of the clinic support team, for ... communications and clinic pulse checks and resolution + Internal customer service rep for all assigned office...outlook (accuracy a must). + Must possess excellent time management and organizational skills. + Knowledge of regulatory standards… more
- Home Depot (Waterford, CT)
- …Participate in a structured training program covering all aspects of retail store management , including operations, customer service , sales & profitability, ... actions to resolve situations promptly + 15% - Operations Management - Perform Opening, Closing MOD and other whole...deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service … more
- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Carrington (Providence, RI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- CVS Health (Coventry, RI)
- …up of all activities + Effectively communicate information both to and from store management and crews2. Customer Service + Assist customers with their ... and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager onsite, the Operations … more
- Enviri Corporation (Providence, RI)
- …supervising on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** ... comments as required. + Maintain a high standard of customer service as measured by key metrics...+ Perform other reasonably related tasks as assigned by management . **Basic Required Qualifications:** + High school diploma or… more
- Lowe's (North Smithfield, RI)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... OR 5 years of experience in a retail environment. * 1 year of experience in customer service . * 1 year of experience supporting the unique needs of Pro customers… more
- Barnes & Noble Education (Providence, RI)
- …within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,...each week as a full-time Supervisor . The Supervisor will provide assistance to the management … more
- CVS Health (East Greenwich, RI)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... heart, each and every day. **Position Summary** An Operations Supervisor is a key leader supporting the CVS Store...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor , Claims, Law, Insurance, Customer Service , Legal Apply ... Supervisor , Casualty Claims (Hybrid) Date: Nov 19, 2025...technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a… more
- Amentum (Groton, CT)
- …committed to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. The work schedule for this role is ... planning preventive maintenance. + Effectively communicates with the site management team and the customer to understand...experience managing work order backlogs. + Responds and provides service and feedback to the customer on… more
- MetLife (Warwick, RI)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Highmark Health (Providence, RI)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Brown University (Providence, RI)
- …who are passionate about providing the highest levels of quality craftsmanship, customer service , and teamwork through sustainable practices and who take ... procedures + Ability to be flexible and responsive. + Demonstrated commitment to customer service . + Ability to foster a collaborative, team centered… more
- Ryder System (Providence, RI)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Hartford HealthCare (Mansfield Center, CT)
- …including supervisory home visits and development planning. Collaborates with Care Management and Quality teams to develop annual in- service programs; ... Connecticut's most comprehensive healthcare network as an HomeCare Aide Clinical Supervisor . Hartford HealthCare at Home, the largest provider of homecare services… more
- Prysmian (Willimantic, CT)
- …manufacturing costs, there is a need to recruit a second shift Production Supervisor to supervise and coordinate all activities of one or more major manufacturing ... meet production requirements, and obtains information from prior shift supervisor regarding operating problems. + Observe associates for effectiveness, efficiency,… more
- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff ... performing actions including customer service , enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization… more
- Brown University (Providence, RI)
- …areas; assist in developing, and always strive to maintain high standards of quality, customer service , safety and sanitation. + Ensure adherence to state and ... as a role model to all staff, consistently emphasizing the department's commitment to customer service . + Oversee cash and inventory control, and security of… more