- iCIMS (Indianapolis, IN)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- Crane Payment Innovations (Indianapolis, IN)
- **Service Manager ** Location **IN, Indianapolis** Department **Field Support** Employment Type **Full Time** Have you ever used a self-checkout in at the grocer you ... service branches. **WHAT YOU'LL BE DOING** As the Service Manager at CPI, you will play a pivotal role...Your primary focus will be on delivering a superior customer experience by championing a customer -centric approach… more
- GCG (Indianapolis, IN)
- …offers a remote work arrangement, 50% to 60% is required to facilitate customer -facing activity.** **What you'll do** **Branch Engagement ** + Establish and ... **Overview** GCG is currently seeking arelationship-driven, results-oriented **Regional Strategic Account Manager ** to join our **Low Voltage team** . In this role,… more
- Topcon Positioning Systems, Inc (Indianapolis, IN)
- …dealer training focused on effective software selling, solution bundling, and customer engagement . + Support end-user demonstrations to showcase real-world ... or related field experience. + 2+ years of proven success in software sales, preferably in the construction or...(up to 70%) for dealer visits, training events, and customer demonstrations. + Self-motivated, organized, and collaborative - thrives… more
- Wilson Language Training (Indianapolis, IN)
- …and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... strive to reflect this belief in our work. The success of our team members is no less paramount....Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings… more
- Ralliant (Indianapolis, IN)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wolters Kluwer (Indianapolis, IN)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Indianapolis, IN)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Cengage Group (Indianapolis, IN)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + Customer success initiatives: Leads and drives projects and initiatives focused… more
- SHI (Indianapolis, IN)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- CVS Health (Indianapolis, IN)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... understanding of data analytics. **REQUIRED QUALIFICATIONS** **Minimum 5 years' client engagement and program success experience.** **Background in healthcare… more
- PagerDuty (Indianapolis, IN)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Capital One (Indianapolis, IN)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Hilton (Indianapolis, IN)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- Sysco (Indianapolis, IN)
- …building relationships with new and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the leadership of the ... customer support through efficient deployment of resources and engagement with Region and Opsite departmental leaders. **DUTIES AND RESPONSIBILITIES:** +… more
- Bayer (Indianapolis, IN)
- …Resonance Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Lilly (Indianapolis, IN)
- …Brand Truth of "Health Above All" and accelerating the shift to a customer -first attitude, the Group Product Manager will champion a best-in-class unified ... ensures the delivery of critical information to all customers across the digital customer journey. The Group Product Manager creates an environment of trust,… more
- Humana (Indianapolis, IN)
- …product decisions are validated through A/B testing and data analysis. + Establish success metrics (eg, engagement uplift, gap closure, reward adoption, member ... a cutting-edge Next Best Action (NBA) platform to enable personalized engagement , gamified incentives, and advanced agentic AI decision-making across our… more
- Concentrix (Indianapolis, IN)
- …knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Manager role include: + ... Home (https://jobs.concentrix.com/) "Job Details ** Manager , B2B Sales** Operations Other Location United States...a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks… more
- Deloitte (Indianapolis, IN)
- …way, at the right time. + High levels of continuous customer and user engagement . Conclusion The Product Manager plays a crucial role in ensuring the ... that align with high value business needs. The Product Manager is accountable for the product's success ,...and leadership. + Customer -Centricity: Deep understanding of customer needs and engagement patterns, driving teams… more
