- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... on-going training, coaching and educational materials. + Adheres to general contact center standards and metrics (eg, call handling parameters). + Operates in… more
- Prime Therapeutics (Trenton, NJ)
- …As a Bilingual Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming ... we make. **Job Posting Title** Bilingual Spanish Customer Service Agent - Starting at $18.50/hour - Remote ...schedule **Reporting Structure** + Reports to Supervisor in the Contact Center To review our Benefits, Incentives… more
- Sharecare (Trenton, NJ)
- …experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency ... chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction /… more
- Under Armour, Inc. (Trenton, NJ)
- …contact handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner Outsourcer (BPO) leadership ... to identify trends, successes, and opportunities for improvement, at agent , team and center level. * Passion...technologies and assess potential benefits. * Expert knowledge of contact center best practices. * Proficient in… more